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The overall process of signing up goes nice and smooth. You are in the door and in less than twenty minutes you have an active checking account. the have excellent fraud protection on my card. I can now authorize a transaction via text message or phone call, i am very happy i visited this branch to open my account , thanks citibank
I have had checking, savings, line of credit and mortgage accounts with USBank in florida for the past 5 years; without concerns or problems. However, since the banking reform act, the fees are escalating and the customer service is plummeting ~ at least it is in my corner of the world. Even though USBank claims to record each customer service call, when challenged to review the recording to resolve a dispute, they informed me there was no recording ~ their mistake was never acknowledged or rectified on my account. I am in the process of refinancing my mortgage just to get it away from the bank. I will continue to keep my savings, line of credit and secondary checking accounts with USBank, only because closing the line of credit would affect my credit score. My primary checking accounts and any future dealings will now be conducted through a credit union.
Ive been with chase for over 3 years now, I cant say anything good really, the customer service sucks and it just feels to me like they want to hang up the phone on you rather than solve an issue. i had money in my account accidently deposited in my savings that's linked to my checking and it caused me to go overdraft instead of them reimbursing me i had to pay the 35 dollar fee even though it was clearly their mistake in putting the money in the wrong account. I do however like that fact they offer free checking if you have direct deposit but then again a lot of others do that now. I really wish I could stay with this company however the bank is a little out of my way about 30 minutes drive and I cannot find another one closer to me.
This prepaid card has to be one of the worse prepaid cards I ever bought, first off the whole setting up process is a pain. they asked me for id ssn and birth records to be fax to the main office, then upon using it I noticed they charge fifty cents for every pin transaction. not to mention the 3 dollar reload fee and monthly charge of 3 dollars also . they also take a long time to post my direct deposit on average I was getting my paycheck 3 days after it was posted . this never happen to me with any other card on average with any other prepaid card with direct deposit I would have my money on the card within 5 hours of my job transferring the funds. I wouldn't recommend this card to my worse enemy!!
I joined in 1999 , I have used it for car loans, first and second mortgages, rental property loans, a signature loan, savings, money market and checking, and easy, convenient online bill-pay service. Great rates and very friendly, personal service. Anyone can join now. Florida Credit Union has offered automatic payroll advances to members who have direct deposit of state paychecks that's a lifeline for many members, and a great way to build membership but so far so good. Great service and the people I've talked with have been very well informed. Much better than my previous bank. I would give them a MINUS five stars only because the online banking site is a little confusing and sometimes they have a lot of server updates, so if you do online banking a lot this is not the bank for you. Other than that its great!