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I havenâ€™t been with Susan Stanley long, but so far she has been very pleasant. She helped me get a better deal on my insurance and seems to really care about the customers. Most insurance agents are just there to grab your dollar and donâ€™t think about you after you leave the office. Susan does her best to make sure you get the best deal with the most discounts available to you. I find her to be extremely trustworthy and thorough. I hope to continue to work with Susan in the future as she has so far impressed me as much as an insurance agent could.
Elaine Canada was very pleasant through the process. As a first time home buyer, I was very nervous and anxious when it came to the mortgage process. Elaine took the time to answer all of my questions, explain everything thoroughly, and was always available for contact. She was very thorough and honest and an all-around great person. I would definitely recommend her to anyone who is looking for a lender. She makes you feel very comfortable and she's very down to earth. If I ever need another mortgage loan in the future, I hope that she's around to work with again.
I've had very little contact with her, but she has been very friendly when I've spoken to her. She helped me get the forms to take to the DMV so that I could be licensed. She helped me decide on insurance coverage that I needed, and she gave me her contact information in case I have any further questions or help with anything. Since I haven't had any problems with the insurance, I haven't had to contact her again. Again, she was very nice and helpful in my brief interaction with her. I would recommend others to her in the future.
I've used the State Employees' Credit Union near North Carolina State University. They have went above and beyond to satisfy any problems that have arisen. The State Employees’ Credit Union and Local Government Federal Credit Union are related which increases the convenience. If one isn't in your area, you can use the other. When depositing money into State Employees’ Credit Union, the deposits always have shown up the same day. Other banks sometimes take a day to add the money to your account. I had one problem with an erroneous charge because a merchant tried to triple charge me which put my account in the negative. I realized this during hours when the bank wasn't open, but was able to communicate with someone over the phone who was able to correct the situation for me.
I started my LGFCU account after working for a local hospital. LGFCU has been acceptable. I had some problems in the past with another bank, which is the reason I switched to the credit union. I've always had my deposits show up the same day. I did have one error on my account, and the credit union fixed it promptly. I had one other issue getting a debit card after mine expired. I wasn't too worried about it since I rarely use it, but had I been a heavy debit card user, it would have probably caused me to leave them. I love that I can go to any LGFCU or SECU location, which is something I only recently discovered. Maybe they should advertise that so that people know both locations will handle their business. I will continue to do business with them for the foreseeable future.