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Worked out perfectly. I've taken out two car loans with them in the last year, and each time, took less than an hour from beginning to end. Online interface could use a little touching up, but I eventually found what I needed. Not a bad service, and customer service is always more than helpful. I use it as my credit union around Grand Rapids because of their frequency of ATMs, low interest rates, and large number of banks in the area. Not shabby at all. Would definitely recommend!
I dig it, man! Mostly the application process. I don't much like talking to people, so the online process is pretty gnarly. Basically, I just go for the bare minimum, and BAM! They take it, I print it off, and Bob's your uncle. I've never been in any scrapes or accidents, just a DUI a while back, and esurance is the lowest bidder come quote-time by about 10 percent. You just can't fight that kind of salesmanship, man. I could be driving within an hour if I wanted to. The future's pretty great, isn't it?
My first bank. I love these guys. I think I keep a minor balance in this account just so I can claim to hold stock in this credit union. Everything here runs smoothly; I had my first savings, checking, and overdraft account at this place, as well as applied for my first car loan. Everybody helped me along just fine, and I never felt uncomfortable or confused, and if I did (feel confused, that is), my questions could be answered by a single visit or phone call. I couldn't ask for better service from a local credit union.
Great bank. I've had nothing but good experiences with these guys. Every person I've met has been courteous, kind, and nothing but helpful. The only thing I find them lacking is locations. I have an account with them just for a higher-interest savings account that I transfer money into, but there is no location within 150 miles of me, so any in-person banking that I want to do, I need to travel a substantial amount, which is almost never (in 5 years of banking, I've had to do it once, for a stolen debit card). Once there, every single thing went absolutely smoothly, and no other setbacks occurred. Wonderful bank, really. Just wish there were more of them in my state.