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My family have been with Liberty Mutual for years and when I needed insurance they were the ones who recommended them to me. I'm very glad I went with their recommendation as Liberty Mutual has been nothing but amazing since I've signed up with them. They have treated me very well over the years and any times I have had questions or concerns their top notch customer service made sure I had all the answers and reassurances I could ever hope for. Their rates were great and I never felt ripped off or taken advantage of. I highly recommend them as they have been fantastic over the years.
A family member got me into ESL Federal Credit Union after I had some serious problems with a few big banks that I had accounts with. Their unnecessary fees, poor customer service and just general issues causing me headaches. I had enough, so I went to a credit union that some family had experience with since I had recently just moved to the area. I was very happy with the service provided by ESL Federal Credit Union and I would definitely recommend them in the future to anyone in the area looking for a quality credit union who look after their members and treat them like real people instead of just account numbers.
I joined Key Bank for a checking account a few years ago, and I have been very satisfied with the service provided. I grew tired of the big banks like bank of america and their over the top unnecessary fees. With Key Bank I was able to avoid the monthly maintenance fee with just my usual direct deposit of my pay check. They also have good mobile banking so I rarely have to actually go in to a branch to do business. Overall the service is very good, the customer service has been very good as well and they handled a problem I had a while back with no issues at all.
When I moved to a new area I was looking for a new bank that was closer to home. Some co workers recommended TCF bank. I looked online and they had a special that if you signed up they would deposit some money in the account, I believe it was a $50.00 bonus for opening a new account. I took advantage of it, and I'm glad I did. The service provided has always been satisfactory. I never had any major issues with them. The customer service could be a bit better but what can you do? Overall it's a decent bank, but I think if I had to do it over again I would have just joined a credit union.
A few years ago I signed up with bank of america, for, well I really don't know why I chose to go that route. I was looking for a bank, and I figured the big bank of america would be a good one. Boy was I wrong. They unloaded tons of unnecessary fees on me and I had to get out of it fast. I even heard stories of Bank of America trying to implement some fee for using the debit card every month. I quickly cancelled my account and switched to a local credit union, and I haven't looked back since. They never added that extra fee, but the whole thing left a sour taste in my mouth so I'm glad I moved on.
When I first got a car my parents recommended that I use nationwide for insurance as they had been with them for years and had nothing but positive experiences with their level of service offer. I went online and checked them out by doing some research and comparing them to other insurance companies and the prices were very good. I joined them and they have treated me good ever since. Their customer service is fantastic, and while I don't have much experience dealing with other companies, I've always been very satisfied with the service they provide. The prices were comparable to other companies as well. I have no complaints at all about nationwide.
A few years back I got tired of the horrible service I would receive from the so called big banks out there. Poor customer service, and they actually tried to screw me over on ridiculous fees by slipping them in and charging me after the fact. I got rid of them and joined University Health Federal Credit Union. I have had no problems with them since day one, and I highly recommend anyone looking for a good banking experience to join up with a credit union. Low or no fees, and they actually treat you like a human being instead of just another account for them to handle. Highly recommended!