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Although I have recently moved, I still have a checking and savings account with this bank. I use the account for simple purchases only because it seems that's only what they will allow me to do. Because I moved, they are requiring many documents to be submitted just so I can use my card at the ATM, which I think is ridiculous. Whenever I call and try to get someone to help me, I get the run around. It was a great bank and account for me to use when I lived in Ohio but now that I am far away it is horrible. They are definitely not helpful at all.
I use this bank only to save a portion of my check every two weeks to pay my bills. I signed up for this checking account because the bank was offering a great promotion of $100 deposited into your account if you get a direct deposit of $500 within three months of opening an account. I like this checking account but I really don't use it for anything other than bill pay. One thing that I didn't like was that I misplaced my card with my pin number in it and they still haven't sent me a new one; yet another reason why I do not use my ATM card with them. The representatives in the bank itself are actually very friendly and willing to assist with any problem.
I was really impressed with this account because, compared to each and every one of my other savings accounts that I have had previously, this one helped me save the most money. I love the fact that they can show you how far away you are from completing your savings goal, because this helps me save money. I also got my account set up to send $1 to my savings account each time I swipe my debit card for a checking purchase, which also helps me save money.
I bank with several different banks, and Vystar is definitely my first and best choice. There are convenient bank and ATM locations everywhere in my city, making it easy for me to get the services that I need. When I enter the lobby, if there is a long line to speak with a teller, the line clears out very fast and I am helped quickly. Vystar is one of the few banks that doesn't charge you to have a checking account- and it's only $5 for a savings account. Their mobile banking is very easy to understand and convenient for me because I do not have time to call and speak with a rep. I love Vystar! Although I do bank with other banks, I would not give up VyStar for anything. I receive my direct deposits through my account with them and I have never had a single issue.