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I had a very frustrating experience with this bank and my checking account. I had an automatic monthly withdrawal that I wanted to cancel. I first called the company that the payment was for and they told me everything on their end was done I just needed to call my bank to make sure that the withdrawals would stop. When I called my bank, I spoke with an assistant manager and was told it was taken care of and that I would no longer have any monthly withdrawals from this company. The next month not only did it come out but it overdrew my account! I called and spoke to the same manager who would not refund the fee or acknowledge that she had told me it was taken care of and would not come out. I ended up having to go over her head and speak with 3 different people to have the matter resolved. It was very frustrating especially since I had done everything I was told to do. This is the only issue I have had with this checking account so I continue to use it, but I will very quickly close it if I have another issue.
Awesome card - no fees and for every dollar you spend you earn points to redeem for cash! The store runs great sales and there are lots of card holder exclusive deals that are worth getting the card for even if you don't use it! I LOVE that you can also use this card at mutiple stores like The Gap and Banana Republic. I would recommend this card to anyone who shops at Old Navy or wants a nice store card for special clothing or gift purchases.
I think this card offers some good rewards but for a very specific user. If you are one to frequently use British Airways and travel often, then the miles accumulated with the card are nice. The bonus miles when you spend $2000 in the first 3 months are nice, as well as the basic miles rate. The Smart Chip technology is a great feature, allowing you make chip based purchases unlike most cards. I think the interest rates are a little high considering the average purchase amount of an airline ticket, but otherwise, the rewards are nice for a frequent user!
I am not a huge fan of this card. I feel like for as high as the interest rate is, it should have more perks. Other cards offer you a certain percentage off of all of your purchases made at that store and this one does not. I don't feel motivated to use the card. You do get points for purchases which is nice, but I'm not overwhelmed with the rewards. I also was displeased with the customer service after I had an issue with making a payment and ended up having to pay it late WITH the late fee. The issue was on their end but they were not willing to waive my fee (first time late) or do anything to rectify the issue :/
This is by far my favorite store card. They have free shipping for all online orders, regardless of the price, no annual fee and 5% off of everything! The 5% combines with other deals and coupons so it if you're ever going to shop at Target it just makes sense to have their credit card! I shop with them much more often now because of the benefits from my card!
I think this card has pretty great terms. The first thing that I like is no annual fee. I don't like feeling like even if I don't use my card, I still have to pay a fee to use it. This card has great rewards like 1 point for every dollar spent, and if you're already an AT&T customer, this money would probably already be spent, so why not earn points for it! I love that you get discounts on phones and AT&T services, I have not seen another card that offers that. The 0% introductory interest rate is awesome, and even after that, the rates are very reasonable.
I had a deposit go missing on my checking account. I was so impressed by the way the situation was handled. I was given a provisional credit until the matter was resolved. I was contacted daily by someone from the bank to update me on the status of the deposit. The people I dealt with, even down to the teller, were all so efficient and courteous. It was an honest mistake on their part and they went above and beyond to make it right. It's the only issue I have had with them in the years I have been there and because of that I would recommend them to anyone, even if just for the customer service!
I was so disappointed with Esurance. Not only did the application online have several errors, but after getting them fixed and getting a quote, I called to confirm and was told my "file was corrupted and we had to start from scratch". The quote I got was more than double what I was emailed. I was told if I bundled with homeowners I could save. They transferred me to the department that dealt with that. I sat on hold for 20 minutes to then be told they don't even offer home owners in my state but wanted to know if I wanted to be contacted when they did! NO! I will not deal with this company again.
I had an absolutely flawless experience with this company. They got me a quote for homeowner's insurance within hours. There quote was the exact same policy I currently had but for almost half the price. The service has been nothing but stellar, efficient, courteous and friendly. I would highly recommend them to anyone.
This is a great basic checking account. The customer service is great, the online banking is fast, easy to use and always accurate. There are an abundance of locations with ATMS. The checking card that comes with it is free and very easy to use.I would recommend this account to anyone looking for just a plain old checking account!
I used to work for a different financial institution so I've seen the ins and outs of banking, Class Act exceeds all expectations across the board. I have been with them for almost 10 years and I have had nothing but stellar customer service. Their rates consistently beat other's, even for their checking account which doesn't require hard to reach rules to qualify for. Their online banking is user-friendly and always up to date, as is the banking app. I would recommend them to anyone, and do on a regular basis!
My favorite thing about this card is the options. You ALWAYS save, but you get to choose how, and there is no annual fee! When we bought a large appliance we chose the no interest so that it wouldn't cost us any more to buy it, but we could space the payments out. Highly recommended!