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My husband and I had Arabella car insurance but recently switched to Geico to save money. Arabella cost us more money, especially when we moved to another town. However, they had great customer service. We definitely lost that personal touch in going with a nationwide company. Great local company. The only issue I really ever had is that my husband had his windshield replaced because of a crack. This was listed as collision damage under $1000 on his insurance which boosted rates on the new insurance. I do not understand why it was labeled as such, implying some sort of accident. Despite this, I would still recommend to other MA residents of their quote in in their price range.
I was a recent customer of Liberty Mutual Home/Renters insurance and I fully intend on reinstating my insurance. The price was so very reasonable to a year of simple coverage. We were also offered discounted auto insurance, but I did not want to switch companies at the time. The application process was simple and done online. I forgot to cancel (we moved in with family temporarily). When they called to renew, I told them we actually did not need the insurance at the time and had actually moved months prior. The customer service representative actually reimbursed us for the months we had not been in our house! I thought that was great.
I became a customer to Country Bank a few months ago. At first I was hesitate to join a local bank rather than keep my main checking account with a national company. However, I liked the number of locations in my area, and my husband has had an account with them for several years and had no complaints. I love that they offer free checking because Bank of America does not. I also find their customer service to be superb. My only complaint is that they recently "updated" their online banking and mobile app, and I really feel that I liked the older versions of mobile banking better.
After a "credit review" my limit was lowered to $100 despite my score going up.
I have had my savings account with Bank of America for 4 years now. I opened the account along with my Checking. While I am not a big fan of how Bank of America handles their checking, I do love my savings account. Since it is directly linked to my checking, I can easily transfer funds from my checking to my savings online. My favorite feature of my account, however, is the fact that whenever I make a debit card purchase, the change is transferred into my savings. So if I buy something with my card for 18.48, 52 cents is placed into my savings from my checking. It's a great little way to slowly add to your account. The only thing I would change is the interest rate.
I have been with Bank of America for a little over 4 years now. I made this my major bank account because we did not have Wells Fargo in the area. I do love this bank because it has a very functional online banking site and an abundance of bank and atm locations throughout my area and most of where I travel. However, even when I was a student they did not offer me free checking. I had to (and still do) perform all my banking online and via the ATM. If I use the tellers inside the bank, I am charged a monthly fee of about $10. For this reason, I have a new bank and use this as a secondary account.
What I really like about the Blue American Express card is that it only charges a 3% balance transfer fee. That perk combined with no introductory interest and the point system makes it a no-brainer to switch from the Capital One Platinum Card. My Platinum card does not give me points, never offered 0% interest to me in all the 8 years I've been a customer... in fact, CO's only offer to me was a jacked up interest rate. Why not switch to Blue?