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FirstLight Federal Credit Union was an excellent overall banking experience. They are very efficient and are open extented hours which is very convinent and are always very helpful. The best credit union I have been with
My wife and I purchased a home and we were trying to find a home insurance that would be low so that our mortgage payment would be low as well. We tried many of the big name companies and we ended up looking at over $1,000 which would increase our payment. We called Travelers and we got nothing but outstanding service. You can tell that they care about the customers and not about the money. I told the young lady what I needed and she gave me a price and ASKED me if that would work if not that they could go lower. As we went lower she explained what I was giving up and advised me on a final price of $428 which was more than half. From there on we have gotten nothing but outstanding service if we had a problem or a claim. Great service at a great price. You can't beat that.
It's a pretty good company. I bought it thru a third party insurance agent as they offer good deals. With my wife and I's information we were able to get insurance really quick on our new car. We have never had to submit a claim so I can't speak much about that but the customer service is impeccable. We have called to get extra insurance cards and to verify coverage and wait times are minimal They offer great prices for a car insurance although we only have liability they have been nothing short of excellent. If you are looking for an insurance that will do the job this is it.
This account is pretty basic and does not offer much as far as a college checking account. It is a decent account and for the most part it works good for getting big deposits such as Financial Aid refunds. However, as far as making large purchases they are not very efficient as they will post as soon as they get charged and then they will drop off out of no where just to come back a couple of days later. In between those times you are under the impression you have more money when you don't and end up getting over drafted which they will hardly ever help you with. Overall it has not been a good experience and they seem to more focused on offering you additional products that to help you out with your current product. Besides large deposits I don't really use this account. I withdrawal my money once it is in there and I deposit to another one of my banks accounts that give me perks for having the open.