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A while back, when I needed to buy a home I began looking for a good mortgage broker. My parents had used Dennis McCarty before and had a good relationship with him. They recommended him highly so I decided to give him a call. He answered every question I had, was very professional, and really made me feel at ease through this entire process. Overall, everything went smoothly and I had no complaints.
When I was looking for car insurance when I got my first car back in high school, my family suggested nationwide for insurance. My parents used them and never had any issues when filing claims so I was hopeful about it. The price was comparable to other insurance companies and the customer service was top notch. Overall I have nothing but positive things to say about them .
After using the big banks for many years I decided to switch to something else. I was tired of the endless fee's and extra charges that came along with big banks. A friend recommended American Eagle Federal Credit Union and I decided to check them out. I'm very glad I did. They have been excellent. No hidden unnecessary fees, no problems what so ever. They treat you like a real person and not just another account number. I've been very satisfied and I highly recommend them.
I used to be a member of Chase for their checking account a few years ago. The banking itself wasn't bad, but compared to other services it just doesn't hold up. I consider free checking, as in, no fees at all, mandatory at this point. Chase offers free checking, but only if you have over $500 in your account I believe. At the time I didn't have that much in mine, so I had to pay a monthly fee, which really sucks. If you don't mind the monthly fee, Chase is a good bank to consider.
I've been a member of USAA for a few years now. I use them strictly for checking. I have had no complaints at all. They have incredible customer service, in fact it's the best I've seen from a bank yet. They always solve any issues I have right away. Transfering money to and from the account is instantaneous, where as some other banks take multiple days for it to clear. There's also no monthly fees or minimum deposit or balance required. Overall, I've been completely satisfied with USAA and I have no complaints at all.