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I felt that Rob was very upfront about what he could and could not get me approved for. i had other companies that way over estimated their possible approval rate that could have resulted in a very uncomfortable home buying process for me. I appreciated Rob's honesty even it wasn't always what I wanted to hear.
I've been with them for over 5 years now and so far I've had no issues whatsoever. However I also haven't yet filed a claim (Knock on wood). But as for what I do know, I haven't found any other company that can beat their rates. They make everything accessible online, so I can find any information I need, right when I need it. I don't think I've had to talk to a rep other than when I switched my coverage from one car to another, but that rep was a great help and got me taken care of fast!
I've been very impressed with this card so far. The 0% intro interest for the first year is amazing. I love having the ability to pay this card off quickly without all the normal fees. There's no limit to the amount of rewards you can accrue and I've found that customer service has been wonderful when I've need them. Overall, I am very glad that I’ve decided to add this card. And just a tip the 12 months no interest makes it a great card to help you build credit, while still being able to pay off your debt afterwards.
After many years of being a customer with Branch Banking and Trust as a checking customer, I decided to open a savings account with the bank. At first it was a great experience and they made it very easy to do money transfers, however you can only make so many transfers per month before you have to pay fees for each one. This was the turning point, not only can you only touch your money so many times per month, but you also have to keep a minimum balance or they start charging fees. My savings account ended up costing me more than I had saved. Not my best banking experience for sure.
As a long time Shell customer I can say that this is honestly one of the best cards I've ever had. The interest is fairly low, and I love that I get rewards points from my Winn Dixie card that I can use in conjunction with my Shell card, which also offers incentive programs. If you are looking to add a gas card for any reason, I highly suggest that you consider this one. My only complaint is that sometime Shell is priced more than its competitors.
I have only recently started doing business with this bank, but I have had a wonderful experience so far. My only complaint is that the interest on the cards seem to be a bit high. But the application process, payment options, and website have all been made very user friendly.
I use this card for all of my major electronic purchases! I absolutely love this account, I get 1 year interest free and that makes using this card and paying it off so incredibly simple! I've always had the best experience with the customer service they provide as well both in store and with the credit team. This is an account that I will be keeping for a very long time, as they make it a very friendly and personal experience!
I've been with BB&T for over 15 years now. They were a great bank in my home town and the ladies in the office were always easy to work with. It seems that over time they have lost the personal banking touch as they have began to grow as a corporation. They fees have steadily gone up and even if there is a processing error the customer takes the brunt of the repercussion. I suppose though that they are really no different than any other bank in these regards.