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I have been with Esurance for a few years now and I have no complaints with them at all. Their sales representatives have always been very friendly and competent. They always helped me through what ever issues I had at the time. I use them for car insurance and I have been very satisfied. The prices are reasonable and comparable to other companies out there. I would shop around for good prices, but if Esurance is your best bet, you can't go wrong with them.
After dealing with horrible big banks for years, a friend recommended to me a credit union. I switched over to Lake Michigan Credit Union and was blown away. Great interest rates, no fees at all, no monthly fee or paper statement fee. Not even a minimum balance requirement. This is how banking should be done. They have fantastic customer service and I have not had any problems with them what so ever. I highly recommend them.
My experience with SunTrust Bank for my checking account hasn't been the best. I got fed up with their monthly fee. I thought these unnecessary fees that banks like to charge were just a part of doing banking. But not all banks will nickel and dime you. Suntrust doesn't refund ATM fees, they charge a monthly fee, and there's a pretty big overdraft fee as well. There are much better banks for checking accounts out there.
So I used to be a member of Flagstar Bank Simply Checking. I got tired of all the fee's and hidden costs associated with the account. They even charge $2.00 to receive a bank statement in the mail. That's just absolutely ridiculous. This particular account didn't have any monthly fee, but it also didn't generate interest. The ATM fees were eating me alive as well. They don't refund them either. At the end of the day, there are much better banks out there for checking, and there's no reason to put up with unnecessary fees and charges any longer. I can't recommend Flagstar to anyone.