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Bank of america has been a pain in my side. They charged me monthly fees, they have limits on everything. Poor customer support. Just all around a bad bank to do business with. Unfortunately, this was my first bank and I had no experience with anything else. Once I told a friend about my experiences with Bank of america, they recommended a better bank and I moved on. In this day and age, monthly maintenance fees and hidden charges are a thing of the past. These big banks need to catch up.
I used to be a member of USAA years ago. It was a very good bank and I had absolutely no problems at all with them. One time my account was charged for something I didn't purchase. I reported it to USAA and they returned the money immediately. With no fees of any kind, including no monthly maintenance fees, free checks, reimbursed ATM fees, this really is one of the best banks out there. The only downside is they don't have a local branch. So if you need that, another bank would be best.
I've been a member of a credit union for quite some time, but I also needed a checking account with great online features for mobile banking. I checked out Ally Bank for an online checking account. It's been perfect for my needs. No silly monthly fees or hidden charges that other banks like to sneak up on you with. There's no local branch so they can pass the savings on to the customers. Customer service is about as good as can be expected. I had no problems with them. Overall I've been quite satisfied with the service.
When I was looking for a good bank to use a friend recommended a credit union. I was tired of the monthly fees my old bank charged all the time. I felt like I was being nickel and dimed every month. So I checked out California Credit Union. They have no fees at all and no hidden charges. Their customer service is top notch and friendly. They treat you like a real person instead of just another account. I highly recommend them.
My parents were with nationwide for many years so naturally I signed up with them as well for car insurance, as they had nothing but good experiences with them. I haven't had any problems at all with nationwide yet. The customer service helped me out quickly and were very nice. The price is comparable to other companies. I can't say anything bad about them.