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I worked with Joshua Koenig over at SNMC on my first home purchase and he really made the process smooth and easy. It was my first home purchase so dealing with the whole loan process was new to me. He answered every question I had and kept in touch throughout the entire process. I would definitely work with Security National Mortgage Company again in the future.
I have an account with USAA and I have been very satisfied. I had a charge appear on my account that I have no idea where it came from. I called up USAA's support and they immediately removed the charge and returned the money right away. After a few days they sent me a new debit card and all was well. I can't say anything bad about them.
After having bad experiences with another bank, a co worker recommended to me that I try out a credit union. I signed up with University Federal Credit Union and Have been very happy with them. None of the crazy nonsense I experienced with the other bank I was with. No outrageous paper statement fees or monthly maintenance fees being charged to my account just to store money there. ATM's are all over, and they have great customer service. You really can't go wrong with them.
So I used to have a checking account with TD bank. I was with them for about a year. The fees ate me alive. I thought the monthly maintenance fee was a bit much, but I could live with it for the convenience of how close the bank was to me. But then I started getting charged a fee just to receive a statement in the mail. I mean that's just ridiculous. I think the final straw was the outrageous ATM fees I was charged. I soon switched over to a credit union and never looked back.