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The L.L. Bean card is a solid option if you like shopping at L.L. Bean, and is an especially good card if you like your clothing monogrammed - the card includes free, unlimited monogramming on purchases made at L.L. Bean. The terms are pretty standard for a card like this - there's a max late fee of $37, which seems reasonable, and again, the 3% bonus' cash' is nice if you shop at L.L. Bean that often (the rewards are issued in L.L. Bean store credit). Like any store card of this nature, you're going to get better use out of it the more you shop at the store.
I've been using Liberty mutual for my home insurance since I bought my house (about six years ago). Until recently, I hadn't really had any issues with them one way or another and probably would have rated them fairly highly in terms of responsiveness to questions I'd had. A few weeks ago, we noticed some water damage on the floor in our basement. Turns out, our water heater had ruptured, and water had leaked under the floor. I called my Liberty Mutual agent, who told me that the damage more than likely wouldn't be covered, and even if it was covered, making a claim to cover the damage would likely cause my premium to go up, so I would probably just want to pay for the damage myself. He did say that I could call the claims department and have someone come look at it just to be sure, so I called the claims department. The lady with claims told me that just to have someone come check the damage out, I'd have to open a claim, and it was possible that the agent may decide that the damage wasn't covered but STILL go up on my premium. So that's two representatives who I feel like were trying to talk me out of taking any action through them. I ended up opening a claim anyway and having an adjuster come look at the damage - the adjuster approved the claim over the phone just based on my description of the damage, which was surprising based on what my agent and the claims operator had told me. I appreciated that the adjuster was so easy to work with (he's been really great), but am more than a little upset with how the whole thing was handled by my agent and the claims operator.
I've been banking with Ally for 8-9 years, back when they were called ING. Their interest rates are pretty good compared to their competitors, the minimum balance is just $1, and there are no hidden fees. I've ended up opening several sub-accounts with them to separate my savings for different categories - opening an account is super quick and easy, and their website is really clean and easy to navigate. Over the course of my time with Ally, I've only had to call them a couple of times, and their customer service reps have been very helpful and knowledgeable. Almost as importantly, you don't have to wade through an annoying automated system to be able to talk to a person - their wait times are very reasonable (and are stated in real-time on the website). I'd definitely recommend doing business with Ally - I've been a satisfied customer of theirs for years now.
Steve has been my home and auto insurance agent for about 6 years now, and I've got no complaints about his service. When I signed on with Steve, I was buying my first house, and Steve was really good about taking the time to make sure that I understood all the relevant info about what his company provided. The few times that I've needed to contact him, he's been very good about returning the messages that I've left him, and when I talk to him, I never feel like he's rushing our conversation. He's super friendly, and you feel like you know him right away. Highly recommended!
I've been using this card for around 10 years, and have never had any problems with it. The rewards system is pretty standard, I think - you get 1% cash back, with 2-3 rotating 'bonus categories' such as restaurants or gas stations that will get you 5% back. There are no fees associated with the card, so as someone who pays my balance in full every month, I don't pay a dime to use the card. Over the years, I've only had to call customer service a handful of times, and they've always been very helpful. I like that I can schedule as many payments per month as I want, and don't have to wait for a billing cycle to end if I want to pay something off a little early. Highly recommended!
I've been a SunTrust customer for almost twenty years - first a checking account, then eventually a mortgage. I haven't had too many issues with them over the years, but they've always done a great job of addressing whatever issues I've had in a timely manner. I had my wallet stolen a few years ago, and the thief ran my card for $400. I honestly just figured that I'd be out that money, but SunTrust replaced the money very quickly and with minimal hassle. I don't write a lot of checks, so I don't need a fancy checking account with a lot of features, and SunTrust has a checking account that is free, but more than suits my limited needs. My mortgage experience with them has been smooth - I've only needed to contact them for help a few times, but each time they've been very responsive and have done a good job of explaining to me the answer to my question. I'd definitely recommend SunTrust if you're looking for a checking/savings/mortgage account. I've had many good years with them, and look forward to many more.