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I opened a checking account with Centennial back when it was still First State Bank. From Day 1 I have been a very happy customer. I opened a checking account with Centennial and was issued a debit card on the same day. Since the bank was relatively small at the time (it has since grown and expanded), I never had to wait in line when I had to go inside the local branch. Additionally, it was quick to go through the drive through as well. Centennial is very transparent with their checking account policies, something that I have seen lacking in larger banks. Any issue I have had in the past has been resolved quickly and effectively. I have been very pleased with Centennial Bank and would proudly recommend it to others. My only hope is that Centennial doesn't continue to grow and lose sight of its customers. Thank you Centennial!
The most serious issue I have ever faced while with Arkansas Federal Credit Union was when I I took out a car loan. During the course of the loan-payoff time I moved to a different city in Arkansas where a credit union branch was not available. Instead of being able to pay the remainder of the loan payments online, a service which is extremely common in banking today, I had to either travel to a local branch to make the payment in person, or mail in a form of payment for the car loan. These payment alternatives were by no means impossible, but it would have been much more convenient to be able to click a payment button on the internet. Overall, however, I have been very pleased with the services at Arkansas Federal Credit Union.
I opened a checking account at Simmons First National Bank about 7 years ago in Monticello, AR. The first thing I noticed about Simmons was the small, local bank feel as opposed to the feel of a mega bank, which I have also been a customer of. The customer service at Simmons has been wonderful. I truly feel like I am valued as a customer, and any question I have asked has been graciously answered. Simmons offers online banking for customer convenience. Also, I have taken out an auto loan with Simmons, which was a quick and simple process. Unlike most larger banks, Simmons allows customers to take out an auto loan for older cars. During my time banking with Simmons, I have opened up a checking, savings, and money market account. I would highly recommend Simmons to anyone looking for a bank that cares about its customers.
I signed up for the Chase Total Checking account back in October when I moved to Texas for job-related purposes. I really wasn’t sure which bank to open an account with, but I received a promotional coupon from Chase in the mail just a few weeks after settling in Texas. Chase was offering a $125 credit for opening a Total Checking account. The coupon was very detailed in describing the terms of the credit agreement. Additionally, Chase was very clear about the requirements of the checking account, such as keep a monthly minimum of $1500 in the account, or having at least $500 direct deposited in the checking account to avoid the $12 monthly service fee. I have been very pleased with my decision of opening up the Chase Total Checking account.