I’ve been a member with this bank from
Eastern days and yes the general service nose
dived for the personal services but the business
services seemed to stay consistent until now. Now
everything is horrible. I used my business visa
debit card Nov. 2017 to buy building materials
without a problem. Now in 2018 I need to get
clearance to spend MY money! No matter the amount
every commercial transaction was declined. FYI
they said Home Depot and
Mercedes Benz are fraud alert accounts. I think
those companies should sue for slander.
The sad part is they don’t care about member retention especially members for 20+ years. Nothing has improved and it has gotten progressively worse. I have never seen a company deliberately sabotage its own business.
Bottomline is I have to find another credit union. If anyone has any recommendations for South Florida please post it.… read more
Reviewed by: @gem1849