Card service is not up to Nordstrom standards.
#1 The statements provide NO details making it very difficult to match up with receipts, especially when purchasing online - because those charges are randomly dated depending upon when they shipped. Mix in a few brick & mortar store purchases and it becomes chaos!
#2 Beware! They apply late fees early. Payments made online clearly indicate the cut-off time, but their office closes ahead of that time and that is when the fee is added to your account. I had to pursue a refund of fees charged even though I paid on time, and at no point did they apologize or acknowledge an error.… read more
Reviewed by: @karenbarrettdesign