Stay away from the PayPal credit card by Synchrony
Bank. If you want 2% return, you can use Wells
Fargo credit card. If you cancel the PayPal card,
it immediately erases the reward money you have
earned. Then, if you tell them to immediately
reinstate the card as not to loose the reward
money, they tell you they cannot reinstate. After
one half hour on the phone with the manager, she
told me that you can
sometimes reinstate within 24 hours. I told her I
tried to reinstate within 24 seconds. She said,
"No, you asked to have it closed
March 18." I told her I was out of the country at that time and, after all that
controversy, she realized she had made a mistake.
The original call was to ask to have the interest charges waived. They would not.
Synchrony Bank is on central time zone. I made payment at 11:30 central. How
was I to know that they go on eastern time. So, for 31 minutes late, I was
charged $75.00 interest that would no be removed. This is how they treat their
customer who charges about $5,000 a month and I pay in full. Maybe that is
the problem. They don't want customers who pay in full.
Other problems have occurred with this company. Their customer service in no
way compares to Citibank.… read more
Reviewed by: @nednig