Didn't deliver on promotional balance
transfers as advertised in very costly ways. Try
to imagine anyway your use of credit might
temporarily go up significantly (on any credit
cards), such as for finishing a home improvement
project before refinancing your house, or for the
cost of repairs before trying to sell a car or
your house. Chase will reduce your credit limit
without any email, text, or phone call warning
Chase will even freeze your card late one night while you are traveling; right when you have to change a flight; or if you have to extend a hotel stay for a week on a business or mission trip; or when you must rent another car because of a missed flight or an extended trip -- again without any email, text, or phone call warning you.
If cancer strikes a loved one, and your bills temporarily mount up, Chase will be the first credit card company to cut your Credit Limit severely, with no warning even if you have never been late on a payment, and even if you have home equity enough to draw on to cover those increased bills.
After doing all of the above, with no remedy to you, Chase will also be the LAST credit card company to restore your Credit Limit, and the last to restore to you the privilege to make Balance Transfers to pay off higher interest credit card debt with low promotional offers from Chase.
BUT, if you do get to utilize a Balance Transfer Offer, Chase service people tell you "any amount paid over your Minimum Balance Due will go toward all your higher interest purchases first, and then toward our promotional balance," which sounds optimal, but Chase people don't tell you that if you charge $4,000 in purchases in a month, AND you then make a $4,000 payment RIGHT AFTER those charges post to your account, so you don't forget or spend that cash elsewhere, Chase will apply the $4,000 toward your 0% promotional balance, and then begin charging you interest on the purchases you made for the month even though you paid them off as soon as they posted to your account. Will they correct this? Heck No!
American Express, Citibank, Discover, US Bank MasterCard, etc. have never pulled any of this crap on me, but Chase did and Chase is the card I've had the longest. "The customer is always right," means nothing to Chase, nor does customer loyalty.… read more
Reviewed by: @jeffc333