Summary: Stay away from this bank!! Trust me! Stay
a w a y!!
This bank SUCKS. I wish I could give them 0 stars. The only reason why I opened a business account with this bank was that they were now accepting Zelle payments which allows me to transfer money from other banks in no time. This was the longest and most painful application I've ever been through with a bank (So you may think that it will be so worth it once you finally open the account), well..
1) They only have one location in South Florida, and if you want to deposit money on an ATM you have to drive there, so I thought Zelle payments would help me.. and then..
2) Zelle payments is not available for business accounts!!!!!!!!!!! , so I had a check to deposit just to save that 2 hours roundtrip to an ATMMMMM in 2018!!! .. I try to do online check deposit and then... bam, I wasn't able to do it because I had to have my account open for 30/45 days before depositing anything online!!!!
At this point I'm trying to keep it cool, but the only way that I can do deposits into my account is via Online transfer or direct deposits. Online transfers takes around 3% of the total, so on average I spend $120 on fees just because the only ATM in south florida is so far away.
3) I had to do a quick wire transfer, couldn't find a way to do it online so I called the bank, I spent around 30 minutes on the phone doing everything over the pone because that was the only way to do it.. yes, like back 1975.
4) Here is the most fustrating one, I get a deposit, as soon as I get it I moved my money (Few transactions and transfer to other accounts), their system was behind and when they were posting the transactions they charged me NINEEE (9!) overdraft fees at $29 each, thats equal to $261 in overdraft fees AT ONCE and their reason was "You should've waited for the transaction to post (Which takes around two days)" so on top of all that bs, I HAVE TO WAIT TO USE MY MONEY!!!!!! When I asked to get transferred to a manager they pretty much put me on hold and then sent me back to the main menu. I'm currently on a 40 minutes phone call and still waiting to talk to someone.
WORST BANK EVER!!!!!!!!!!!!!!!!!!!!!!… read more
Reviewed by: @dsanchez