Surprise Credit Limit Reduction for the
Cardmember since 2015. I made a $1,000 payment three days ago. Today I received an email that my credit line has been reduced by $1,000. I called to see WTF? They told me to call back in a month to review my account. If I had planned any purchases, that could have ruined the holiday.
The website is also pretty buggy. I tried raising the issue to customer service twice, once in March and once in April. 30 minute calls each. They made no effort to fix or escalate.
They should spend less on bicycles and more on customer service.… read more
Reviewed by: @thecountofmontecristo83