I am just curious, why does Wells Fargo
"punish" customers for immediately
correcting their accounts?
Let me give you a fine example.....I go to a Wells Fargo ATM every 2 weeks on the dot to deposit my paychecks from work. EVERY time I make the deposit, I see on the receipt and online that my money is available IMMEDIATELY - right at that moment. This is always always the case. However.....this week, during my super busy week, I made a slight error in balancing and therefore got slightly overdrawn. So, the very next day I IMMEDIATELY corrected my mistake by depositing a check into the WF ATM like usual. However what happens THIS time?? THIS time the funds are NOT fully immediately available making me STILL overdrawn even though IF the funds were immediately available then I would NOT be overdrawn. These are the moments where us customers need the funds to be available immediately, NOT when everything is okay and dandy, but in moments like these. Whoever is in charge of making the rules within the banking system needs to realize this on a moral level.
It gives me bad memories of WAY back in the early 2000's where if I made one, just one slip in a purchase causing my account to be a tad overdrawn, it would charge a fee not for just that one transaction that caused it but for EVERY pending transaction which was highway robbery sometimes resulting in MULTIPLE fees in one day of $35 rather than just that ONE transaction that caused the error. Don't get me wrong, Wells Fargo doesn't do this anymore (thank God) but it's moments like this week that make me question the morals of this bank.
I think within these next weeks I'll look into switching to Chase bank, which my family loves. A company's morals reflect loudly on the customer experience.… read more
Reviewed by: @j_jenkins_j