"Why You Just Lost A Customer"
To Whom It May Concern:
Effective today I will no longer be a patron of Nordstrom.
One two separate incidents I have applied for in store credit, and was duly denied both times. Keep in mind I am a card member at Neiman Marcus and Saks Fifth Avenue and were approved with hardly any hassle- instantaneously too I may add. You may see my choice to no longer patronize menial, however consider the following:
1. As mentioned previously the other, more distinguished department stores issued me cards on the spot. By you not doing do- or even giving the option to start off with a small credit line you are only hurting your bottom line…
A. Since I opened by Neiman’s account in early December, I have already spent $2,250.00 on merchandise. Based on that trajectory, that would be about $13,500 a year I spend with them.
B. People who make purchases with credit cards are higher than those who use cash/ credit
C. I have read that even those with good credit have been denied a card with Nordstrom.
D. As a company, your net worth has been decreasing since 2014 (734 million) to 437 million in 2018.
While I understand every strip has their own policy and the right to deny credit to those who are deemed unfit. Im just disappointed I was given no other action…Im a cardholder with Neiman’s, Saks and Bloomingdales…and I couldn’t get approved for a Nordstrom card?… read more
Reviewed by: @tthomps1