March 1, 2019
If you're considering partner up with Upromise credit card, you should read my review:
I was unaware I have a statement with Upromise Credit Card for Uber on October 28, 2017, for $7.17. I did not receive a statement in my email or in the mail about this the amount or aware that I have a statement with Upromise/ Brclybankde credit card. The only reason how I would find out about this statement is through my Chase Credit Check that I am now currently partnering up with. I spent two hours on the phone, with 5 different representatives, got pass through 3 or 4 different departments tried to get this settle on February 28, 2019. Talked to all the representatives about 30 minutes of those two hours and was on hold for about one hour and thirty minutes. By 6 PM the department that I was supposed to, the claim department, is now closed and Upromise asked me to call back tomorrow. I also spent another hour today (March 1, 2018), talking to Anna, one of the supervisors, with the employee number 28638 and she has told me to write in a dispute with the Credit Bureau because her hands were tied to Brclybankde regulations. This $7.17 has now accumulated to about $215 because of all of the late fees. Since I was unaware of the statement or known about it in the first place and has to go to one of Upromise competitors credit check to find out that I have a negative balance, I am refused to pay the accumulated late fees that I have on my statement. Upromise has close this credit card because of “Derogatory,” I’m shocked how Upromise business operate by this because there was no contact from Upromise and me getting trying this settle. Because of this problem my credit score has been very bad from a statement I was unaware of. Now, I don't have the card in my possession anymore.
Upromise had messed up my credit score because they fail to tell me about the negative balance. I receive zero communication from Upromise from which they claim they have tried to contact me with zero proves. If you're looking for a better business operation I would say go somewhere off, save yourself the time and headache.… read more
Reviewed by: @ti775any