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If anyone needs numbers or addresses to companies that will help you, please feel free to contact me @ [email protected]
If you want to look up my complaint, I posted it around May or June of last year using [email protected]
I am so annoyed, every single review I've read is what I'm now dealing with! Had 3 transactions that were not mine, called they canceled the card, I wanted one expedited and thought the security question said my mother's middle name, nope it was maiden name so now I've sent documents, it's been 10 days and all I'm getting is the back office team is behind, we have escalated your case blah blah blah.... I'm contacting the BBB now and attorney general's office in California today! I've been with them for 8 years. What a bunch of BS!
The worst prepaid debit card account ever to have I've been with them for 2015 they are holding over 11,000 of mine I've been waiting over 9 weeks for some documents that I uploaded just for them to tell me 9 weeks later that my address document is not acceptable when I don't pay no utility bills to have it too and I don't work to have no joke I've been dealing with them 2015 and they've been holding my money for over two and a half months if you want to send me a debit card somebody please tell me what I can do about the situation
My debit card expired at the end of August. In mid August I called and asked when I would receive my new card. They said 7 to 10 days. No card. I called on Sept6 to ask again. all apologies but still 7 - 10 days. What is going on...I have bills and rent to pay and have no access to my money. They even disabled the funds transfer function. really think I am going elsewhere with my direct deposit SS. Used to be good and reliable, now just horrible.
AccountNow Q&A(40 questions)
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How do I talk to a live operator?
How do I send money to an AccountNow card?
You can only send money to an AccountNow card from another AccountNow card. If that's the case, it's free and you can send up to $300/day ($500 if you upgrade to Gold and participate in Direct Deposit).
If you don't have an AccountNow card, you could try PayPal or Venmo to send money to someone.
How long does it take for a direct deposit to process with my AccountNow Gold card?
Funds are typically available on AccountNow Gold cards the same day or the next business day when direct deposited.
You can learn more about how quickly funds are made available with different deposit methods here.
You can also get more information about how the process will work with your AccountNow Prepaid Card here.