The ACE team is dedicated to being your first choice for retail financial services by understanding your needs, exceeding your expectations and investing in the communities we serve. ACE Community Fund: The ACE Community Fund is the corporate giving program for ACE Cash Express. The focus of the Community Fund is to support organizations... show more
ACE Cash Express Reviews
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ACE Cash Express
Payday loan: No nonsense, no hidden fees. Not a predator! I've used Ace 3 times now with no issues. The loan fee is reasonable also. Website easy to use.
ACE Cash Express
Pamela Kenny @pamelakenny59
Horrible experience. it has taken 2 days to try and get the card activated after sending in the requested documents and answering multiple questions to be told that they are going to send me a new card. This company is absolutely pathetic and everything is "I'm sorry, I'm sorry." Don't be sorry, be better and improve upon your business practices. DO NOT waste your time getting this card.
Total trash. How I was swindled into this racket I have no idea. 50 cents to check your balance via phone. $1 every purchase... Ace should be ashamed. Taking superfluous money out of poor peoples hand is unnecessary. It's next to impossible get by on just cash nowadays. You need a debit card to consume.
If i could rate zero I would! I was a customer for years and one day I was robbed at gunned point, taken to an ATM and forced to withdraw funds out of my account!Thank God I wasn't killed or physically hurt, but i complied as anyone should in a situation as such. I sent them a police report and still did not get money back! Who ever makes the decisions on whether or not "you deserve" to be refunded is unreachable and policies are in place so that there is NOTHING you can do but except the loss! I was told because I had used the bank before it appeared that I was lying! So my advice to you is, if you have this card and you happen to get robbed near your neighborhood ask the kind and understanding robbers to take you to a bank outside of your area to a bank you have never used and you MAY get your money back!
Wow. Banks are supposed to work with you after a tragedy like that. I'm glad you're alive to inform folks like me about this crooked card...
ACE Cash Express
Lacretia Wilkerson @lacretia45
Money was stolen out of my account through scammer and even though I'VE had this account for years they refused to give me back my money like most banks. Told me to file a police report and then they would give me back my money. Then they said they'll let me Know within 10-45 days what their decision is. AWFUL. If I ever get my money back I'm DONE with this company
This card Is not good DO NOT GET THIS.. You call and they are rude because you call and the fees are ridiculous don't expect them to help you it's going to take over three months to dispute a transaction no English speaking reps no a good card
Fees hiding in fees. Apparently I spent $2 just trying to cancel the card this morning, because the automated customer service robot just hangs up if you don't input commands that take it somewhere, but it also loops with no way to speak with a person and no way to cancel the card. Oh, but don't worry, it'll still charge you for calling customer service and speaking to that unhelpful robot.
horrible they are just complete idiots talking over you when ur trying to explained called in about fees being assessed to my account when i closed it 14 days prior had to call in 4x to get someone to actually listen to me and reverse the fees and send out my refund for my balance i will be switching over to chime card.
You can make a total of $940 in ATM withdrawals in a day, but each individual withdrawal may not exceed $325. Also, you have to option to make over-the-counter cash withdrawals, which may not exceed $5,000. Hope this helps. Best of luck!
If you have overdrawn your account you need to put money in it in order to regain a positive balance. Keep in mind that you will be charged $15 per overdraft occurrence unless you bring your balance back to at least $0 within 24 hours.