Affinity Plus Federal Credit Union

It’s paid off has zero balance ………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….. ………………..

I've had an open personal loan for almost two years with no issues, in fact I've always paid more than the minimum payment every month. Not realizing my automatic payments weren't set up, I missed a payment and it went over 30 days past due. I was not notified until my payment was 35 days late and a missed payment was reported to my credit reports. My score dropped 80+ points! I reached out to Affinity Plus management only to find out they're absolutely unwilling to help. I would recommend finding a credit union who actually value real people instead of the image they portray.

I LOVE AFFINITY!!!! THEY ALWAYS IMPRESS ME!!! My only suggestion would be that its slow to process payment info and account transactions are kind of confusing on the app but it's very minor! They have the best customer service I have ever had!!!! They reduced they're fees and penalties and gave ALL customers $100 "bumper" on they're accounts free of charge! They are always there for me no matter what. ❤️❤️❤️❤️❤️?

This is the worst bank ever. First of all, there is no 24 hour service. It is difficult to use online banking because it is often said that it is in maintenance. Customer service is completely unfriendly. Especially customer service talking over the phone. I have been using this bank for a very long time, and I have only opened a dispute once because of a scam. But even that was rejected. I will never use this bank again and you have lost another customer. not recommended. Most of the staff working on the phone are rude and unprofessional and didn‘t even try to help resolve an issue. and I‘ve cancelled my membership due to this issues. Please use wells fargo, chase, bankofamerica or citibank instead. The bank that people use a lot is there for a reason.

They gave me a chance when nobody else would. Everyone so far at the bank has been awsome to work with and they answer all my questions fast and are always trying to help.

Best mortgage rates around. I refinanced to a 10 yr. And got a rate of 1.875! Affinity has checking accounts that pay higher interest than savings accounts. You earn points for banking and can get gift cards and other stuff.

Affinity is wonderful to work with and very helpful it was quick and easy to do all online. Any questions I had they responded very promptly

As an APFCU member it was easy to secure a loan and even easier to manage the loan through the APFCU app. My loan was secured in about twenty four hours from the time I applied.

One of the perks of banking with a small credit union should be customer service. The staff at the Affinity branches are great, but if you ever have an issue that involves going to the main Affinity customer service line...be ready to be very disappointed. That staff was rude and didn‘t even try to help resolve an issue. I had been a member for over 13 years, and I‘ve cancelled my membership due to this issue.