Ally Banks' vision is to be a relentless ally for their financial well-being. Their commitment to their customers has been at the core of who they are for nearly 100 years. Committed to constantly creating and reinventing with the singular purpose of making a real difference for their customers. That's why they offer award-winning... show more
Ally Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 06/03/2023.
3.3
2,698 reviews
from WalletHub and across the web
2,698 reviews from WalletHub and across the web
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Ally Bank
James Polk @JPolk
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5 Star Rating
This is a bank but it doesn't feel like a bank. It feels like a credit union.
They have impeccable customer service and treat you like you're family. Convenient locations, great services, and no hidden anything. They let you know how things are up front and it saves so much trouble compared to some of the other big banks.
The thing I like most is their mobile app, it makes it very easy for me to keep on top of things. It's very important in this day and age.
They're a bank that acts like a credit union, they're that good.
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Ally Bank
peggy bender @peggyb_24
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4 Star Rating
The olio credit card has not reported that I have paid the last payment in June. What you have is April. I am so tired of credit companies not reporting that I borrow and pay off right away so I don’t have to pay any interest in my rate was an 800 with credit FICO score. And now it went down because I got a new credit card. I thought they said my credit would go up with getting a new card. This is a ridiculous game that the three major credit card companies play.
Horrible they make up fees just to charge you, requested copy of original contract never got it. Dealership did some fraudulent activity individual we dealt with fired from company.
Ally is incompetent at best and negligent at worst. I've been fighting with them for the last 6 weeks to get my money back after someone made two unauthorized transactions on my account. I asked for a new debit card and on not one or two, but five occasions, they sent the card to the wrong address. I verified my address with them each time. They refuse to do the right thing by their loyal customers. I'm going to close my five accounts with Ally and move on.
So I'm an owner operator and I needed a credit card and got this one. Now they only gave me a 500.00 dollar limit and I gross anywhere from 2 to 3 hundred thousand a year but before becoming a owner op my credit was bad but came across ally and they gave me a card and if I use it the next week I pay it off. The app is awesome and I believe this card and company will be what I need to get my credit higher and to keep building my buisness up
I hate Ally bank and their incompetence cost me over $1000!! I had a large sum of money with Ally bank. When I close this account, no one told me that I could have the funds wired for $35. Instead they sent via US mail which was miss addressed by Ally Bank the results it took over 20 days to finally get my new bank so I lost 20 days of interest plus the interest rates went down on the CD! Ally Bank refused to do anything to help me with my financial loss! In summary Ally bank is both incompetent, plus they do not know the meaning of customer service!!
Hi, this is not the experience we want you to have. Please send us your full name and phone number to allycommunity@ally.com, so we can further assist. ^MR
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Ally Bank
gage @unluckyengland1
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3 Star Rating
Verified Customer
Interest is way to high for what it is. 600 of my 800 payment is interest every month which is damaged nar criminal. Never again.
Ally Auto Customer Services sux!!! They either hangup incoming calls, I called 5x'' and someone keeps hanging up or!!……they'll answer, then make excuses to get off the call. Like " Our system is down"..." After a conversation, all of the sudden, they're like, "Hello, are you there?"...etc. People are trying to call, sometime because of going thru'financial hardships, and these workers are playing stupid games! ATTN: Corporate!!!!!
Hi Delphine, we hate hearing this! Please send us your full name and phone number to allycommunity@ally.com, so we can further assist. ^MR
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Ally Bank
Devonte Jones @devonte_k_jones
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1 Star Rating
Do not ever get a car loan from ally they will steal your money after they received a bail out from government where is our bailout ally working class people that keep your company afloat everyday Take your money out of the bank don’t get no loans for anything they will lock you account and your hard earned money will be gone
Hi Devonte, this is not the experience we want you to have. Please send us your full name and phone number to allycommunity@ally.com, so we can assist further. ^MR
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Factors that will determine your Ollo Platinum Mastercard® credit limit:
Credit score
Debt-to-income ratio
Repayment history
The length of your credit history
Keep in mind that even if your Ollo Platinum Mastercard® starting credit limit is relatively low, you might qualify for a credit limit increase after some time. You can improve your odds of getting a credit limit increase by always paying your bills on time and in full.
The starting credit limit for the Ollo Rewards Mastercard® is $300 or more, according to anecdotal reports. Some users even reported getting a starting limit as high as $2,500. However, the issuer does not include any specific credit limit information in the card's terms, though.
For the most part, Ollo Rewards Mastercard® credit limits depend on each applicant's overall creditworthiness. Those with the highest income and best credit scores will generally be offered the highest starting credit limits.
How to get a higher Ollo Rewards Mastercard® credit limit
That said, the Ollo Rewards Mastercard® credit limit that you start with isn't necessarily your credit line forever. You can ask to get a credit limit increase by calling the issuer's customer service number on the back of your card. However, it's best not to do that more than once a year.
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At this time, you can only apply for the Ollo Platinum Mastercard® if you've received an invitation in the mail.
If you have an invitation, you can use the reservation number and access code from it to apply online. Alternatively, you can apply by filling out and sending back the application form that came with your invitation.
Your approval odds are good even with fair credit. Just keep in mind that the issuer will also look at your income, debts, and payment history to determine your eligibility for a new account.
At this time, you can only apply for the Ollo Rewards Mastercard® if you've received an invitation in the mail. Keep in mind that you need at least good credit to get approved for this credit card.
Here's how to apply for the Ollo Rewards Mastercard®
If you have an invitation, you can use the reservation number and access code from it to apply online. Alternatively, you can apply by filling out and sending back the application form that came with your invitation. The mailing address is:
Ollo Card Services
P.O. Box 9222
Old Bethpage, NY 11804-9222
