American First Credit Union
2 Star Rating
I was really disappointed with the customer service of American First. I was there a week ago to renew my CD and it was a day before it matures. The bank manager referred me to the teller and did not offer me any help after. The tellers did not know what to do, they were unable to transfer the interest amount to another account and renew the CD for another year. They insisted that I came back after the next day after the CD matures. They were not trained at all! The only good thing about the whole thing is that I found out that I can do everything at home on my computer by myself.