Axos Bank

Whew, I just let out my breath which I have been holding for 24months now. It all started with a self-account, a credit score of under 550 and some errors before finding this genius called Hack West the Credit Specialist. I had a lot of inquiries, negative items, repos and DMV on my report, but after I came in contact with [email protected] on a subreddit my life didn’t remain the same. All those are now a thing of the past as I am now among those who can boost of a perfect credit score/report. I even had to speak with NFCU and they did the prequel tool and it came back for all their products. I chose to apply online because I was still worried about being denied and was approved for $15,200. The happy thing about West is his ability to answer every question; if you had asked me to 24months ago that I would be here today, I would have absolutely said not-no way. But see what Hack West has helped me achieve in less than a week. August, 2021 FICO 547, today 790. Thank you one and all. WhatsApp: 424.307.2638

Axos was really easy to work with. Prompt and always communicated in a timely manner. The only thing I don't like is how late they send out the paper for paying our monthly payment.

Great customer service. Nice interest rate on savings account. I chose axos bank because of the good reviews and hearing about the interest rates.

Low rates and great service. We were ready happy with mortgage loan process. They work diligently to ensure you have what you need for a successful closing.

Their website looks slick and modern, but it's a facade. It operates at a bare minimum of functionality, and most of the features don't operate as advertised. Their customer service is even worse; an infuriating mixture of incompetence and dismissiveness, often at the same time.

TERRIBLE
This bank is beyond terrible....not only did they misrepresent every month (6 months now) that I had underpaid but then got a statement showing that had overpaid. Axos, by their first calculation, diminished my credit. Not only did I submit my insurance proof with the website sent by the bank....the bank then sent a payment and never credited my payment so I PAID TWICE. AVOID THEM LIKE THE PLAGUE

I am a business banking customer and opeend up my account in July 2021. I have been impressed with the excellent level of service this bank provides. It is easy to receive personal service from an actual human being in the United States when you call in for assistance. I appreciate this level of service which is so rare to find these days.

Terrible customer service! Every time I call, I am on hold for up to 30 min before giving up or getting someone who say they will direct me to someone else and put you to the back of the cue. The message & chat portals are useless, nothing but scripted responses from incompetent people who cant help you. On several occasions we have had to spend all day on the phone to get issues resolved that were mistakes Axos bank made. Don't use them!

AXOS closed my checking account without refunding me the $240 balance. AXOS did not send me any email/message about their action. I only found it three weeks later when I try to access my account.