Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses, and the sale of traditional fixed and fixed-indexed... show more
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Great American Insurance Group Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 03/05/2021.
2.5
96 reviews
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Great American Insurance Group
yvonnecontreras @yvonnecontreras
Do not ever use Great American they misrepresent their products and use a broker-dealer Cetera who also misrepresents and lies about their products. Their response when provided proof of the misrepresentation is they are not responsible for how the broker they use sells their products.
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Product: Great American Insurance Group Annuities
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Great American Insurance Group
David Bukovinsky @David_B
Great American Insurance Group seems to have gone back to 20th century technology and service. It used to be possible to see daily account values, values of individual investment products, etc. online. It was also possible to change account allocations, purchase allocations, etc. online. That has recently changed. Now when I try to access account details I am given this message
"For more details such as account value, transaction history, subaccount allocations, and subaccount performance data please refer to your quarterly account statement. For the most up-to-date values or to request allocation changes, you may call us at 1-800-789-6771. You may also download, complete, and return an Allocation Change Form. Refer to the Servicing Forms menu."
Apparently GAIG concluded the internet was just a passing fad and its customers should go back to using tried and true methods like making a phone call or mailing forms to them through the USPS.
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Product: Great American Insurance Group Annuities
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Great American Insurance Group
romankia @romankia
My husband died 18 months ago. STILL waiting for the Annuity claims to be processed. Repeatedly denied because we cannot find one of 3 people named as beneficiaries. I am the executor and have a trust account set up; why can’t they send the 1/3rd to that account while we wait to find records for the missing person? Kansas City Life has sent the appropriate funds. Instead Great American would rather turn it all over to the State’s Unclaimed Funds. Their letters always end with “We appreciate the opportunity to serve you.” Hahaha
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Product: Great American Insurance Group Annuities
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Great American Insurance Group
bjvm @bjvm
Great American is worthless. As the carrier of my company's inland marine insurance, they insure our tools and equipment. We are a specialty construction company and all of our tools are very expensive. One of my trucks had $12,000 worth of tools stolen from the locked, permanently mounted tool boxes. Great American denied the claim because the truck was not in a locked, gated lot with a full time security guard. Well, what good is that insurance? Worthless! The money spent on the premiums was totally wasted.
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Product: Great American Insurance Group Business Insurance
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Great American Insurance Group
Tom Schumann @tom_schumann
Purchased a Great American insurance Annuity about 10 years ago. It appreciated in value about 2% per year over that time while stock market essentially doubled in value. With recent stock market crash after anniversary date of annuity I saw potential to recoup some losses so requested transfer of this IRA to Fidelity. 2 weeks later still waiting for check to reach Fidelity and meanwhile stock I would have purchased for 435 per share has now rebounded to over 700.00 per share. It is a lot quicker and easier to get money in to this annuity than out. Hope the guy who sold it to me made bank, because this purchase has been for me a very costly mistake.
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Product: Great American Insurance Group Annuities
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Great American Insurance Group
flight587truth @flight587truth
After getting a second opinion, we addressed the lifetime annuity payout of this product. Way lower in comparison to other companies. We are still searching for answers as to why GA would be so non-competitive in annuity products.
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Product: Great American Insurance Group Annuities
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Great American Insurance Group
stanislavtovaryn @stanislavtovaryn
I hope you will never have to deal with these guys!!! I was assigned to LEE STARLING, claim specialists, who is never returning phone calls, never picks up phone and never responds to any Emails. Trying to deal with a claim number foe over a month already, still nothing. Beware!!!
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Product: Great American Insurance Group Car Insurance
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Great American Insurance Group
Yasin jasbin @yasinj1
Note: both the application process rating, and the problem resolution rating, are a reflection of my perception, but not of the performance of this company; i have not had any issues with them which is great, but i cannot asses the quality of their problem resolution skills. Also, all insurance application processes are a drag, but it is a must, so there is no pleasant way to do them. they have offices on Cincinnati, so i figured better go with a local company; their prices are average in the market, and if you examine your policy, you may be able together with your agent to make a more affordable/fitting one. they are friendly, and reliable, which is king when choosing an insurance company.