BMO Harris Bank focuses on building relationships with a vision to be the bank that defines great customer experience — building that reputation with new customers and deepening it with existing customers. BMO is building its presence and making it easier for customers to do business with it through an integrated network of branches,... show more
BMO Harris Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 09/20/2021.
3.8
646 reviews
from WalletHub and across the web
What's Your Rating?
Most Recent
Most RecentMost Useful
BMO Harris Bank
pmris_com @pmris_com
Report Abuse
PP Service. So many complaints to “review”; so little valuable time (= Life).: Their required credit card renewal phone line only tells you they are “unavailable” (….despite it being advertised as open 24/7) AFTER you plug in all their requested numbers …..and….. they refused to reissue my business a very much smaller loan amount after we had paid down the balance (so: we just write a check to pay off the loan balance entirely). PP “service”!!
show more
show less
Product: BMO Harris Bank Business Services
Comment
0
0
BMO Harris Bank
Stephen M @steve_aka_bud
Report Abuse
I am affected by COVID and have not been able to work , few months behind on my car payment. I tried to catch up two months by using a credit card to pay and they don’t accept any form of payment besides bank number and routing. Instead of taking my payment they would rather not get any money. This is a sad excuse of a bank and wish that I never banked with them .
show more
show less
Product: BMO Harris Bank Car Loans
Comment
0
0
BMO Harris Bank
ebaez @ebaez
Report Abuse
Tengo una cuenta joint con mi hija hace 13 años tengo 66 años mi hija deposito cheques en su cuenta sin fondos, BMO me cerró mi cuenta y se quedo con mis 1,200 dls que yo tenia en mi cuenta ojo ? si tienen joint account el banco me dijo que como ella estaba en mi cuenta el dinero mío era de ellos y para que le dieron el dinero de 2 cheques y no averiguaron bien primero yo no tengo nada que ver con su cuenta ella solo es mi payee de mi cuenta no es su dinero y el banco me dejo sin nada Thank you BMO God Bless You
show more
show less
Product: BMO Harris Bank Checking
Comment
0
0
BMO Harris Bank
obrienconstruction @obrienconstruction
Report Abuse
I am totally frustrated with the new BMO equity line accounts. They have been outsourced to a different company. I tried to make (2) payments in one day. The system would not let me do more than (1). I then set up the second payment for the following day. The system tried to process it twice on the next day, both were credited back to my account. Meanwhile, I am paying the interest on the amount that I tried to pay off. I spent an hour with the online people. They could not answer or help me. They suggested going into the bank to handle. I said, what then is the purpose of online banking if you need to go into the branch. I went to the branch today, they told me I needed to call the online people. Is it the cat or the mouse!! Meanwhile, all the time wasted, I am paying the interest on the principle that should have been reduced. In addition, it takes two days for the payment to process even though the funds are immediately withdrawn. The system seems to be rigged. I will make it my project to get the word out on how this system fails the customer.
show more
show less
Product: BMO Harris Bank Home Equity
Comment
0
0
BMO Harris Bank
egschrader @egschrader
Report Abuse
I have a credit score of 760, no liability and significant assets. I requested a small loan with heavy equity - 15/85 balance. I have been asked to submit the same items numerous times and was promised a close date of 6/30, then 7/1, then 7/6, 7/7 and now 7/9. We are living in a hotel and I am accruing a daily penalty on my purchase for every day past 6/30 I haven’t closed. The original processor went on vacation last week and handed it off to someone else. I was provided an payoff letter for the sale of my home which expired and it took several efforts to get a new one. I received it 20 minutes before close. The title company was going to escrow funds due me bc of lack of payoff letter. This would have caused additional delay on the purchase of my next home. I started this process in May to avoid last minute issues. It has been a dysfunctional disaster. Much of this could have been avoided had the original processor informed me of certain things earlier and reviewed earlier. It has been a complete disappointment.
show more
show less
Product: BMO Harris Bank Mortgages
Comment
4
0
BMO Harris Bank
steven @wing_master49
Report Abuse
Verified Customer
A good bank to work with. Would deal with BMO again if needed. I refinanced to a lower rate at my home bank RCU. The staff is well informed and helpful.
show more
show less
Product: BMO Harris Bank Car Loans
Comment
6
0
BMO Harris Bank
Meaghan Garcia @Meaghan
Report Abuse
BMO bank has the worst service in the industry for business owners. Their customer service team make so difficult for client to verify themselves. Basically I have to spend half hour to convince them I have access to my account before any requests. We used their business reward credit card for 6 years, and never got a penny back! They don’t show any reward points on your account as Chase or Bank of American. They sucks!!!
show more
show less
Product: BMO Harris Bank Business Services
Comment
1
0
BMO Harris Bank
paulina3098 @paulina3098
Report Abuse
I'm a client for 7 years, bank's services has become the worst you can only imagine during last year... can't reach anybody by phone, any response, any help... Thinking about changing that bank for that one which is ready to work with the clients, not only make an advertise...
show more
show less
Comment
1
0
BMO Harris Bank
John Strickland @foxstreet480
Report Abuse
I have had a mortgage with BMO for several years. For the third time in that period, I received a call about a late mortgage payment only to discover that the automatic deduction of that payment from my BMO checking account randomly didn't occur for the month of May. This has happended twice before, and after talking to multiple departments and supervisors, I was never given any explanation as to why. I'm now on hold waiting for a supervisor again - three phone trees and two transfers later. Beware giving any bank your money if they can't get the basics right.
show more
show less
Product: BMO Harris Bank Mortgages
Comment
2
0
BMO Harris Bank
Paul @paull15
Report Abuse
Verified Customer
Easy to work with good people works with average credit ratings. Paperwork and application process was quick and painless. Would recommend.
show more
show less
Product: BMO Harris Bank Car Loans
Comment
5
0
+448 users submitted a rating without writing a full review
If you can't log in to your BMO Harris bank account, you should try resetting your password. If you are certain of your user ID and the email address you previously used to access your account, then click on Forgot Your Password and follow the instructions to reset it.
If you're still having problems logging in, or don't know your user ID, you should call the bank at (800) 834-2019 for assistance.
