BMO Harris Bank focuses on building relationships with a vision to be the bank that defines great customer experience — building that reputation with new customers and deepening it with existing customers. BMO is building its presence and making it easier for customers to do business with it through an integrated network of branches, mobile banking, online banking, and ATMs, along with the expertise of its mortgage specialists, commercial bankers and financial planners.
BMO Harris Bank's goal in everything it does is to help its customers make sense of complexity, make better choices in investing, saving and borrowing and have confidence. BMO helps its customers make money make sense by delivering the broadest range of financial services.
BMO Harris Bank is the 8th largest bank in North America by assets, with $852 billion in total assets, over 500 branches across U.S. and access to over 40,000 ATMs.
BMO Harris Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/10/2021.
3.9
611 reviews
from WalletHub and across the web
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BMO Harris Bank
jon_mindelli @jon_mindelli
One of the worst banks you can have. Consistently lets me down time and time again. Whenever I would try to reach someone I would wait on hold only to have someone answer and hang up on me numerous times. There were times that I would speak to someone, and they would tell me they were going to do something and not do it, so I’d have to call back and explain it all over again. They were times is it there was fraud on my account that they did not honor or help me with. Do not use this bank.
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Product: BMO Harris Bank Checking
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BMO Harris Bank
nvmc @nvmc
I was a Harris customer for decades, long before BMO. Not any more. Customer service line is worthless, debit card is unreliable.
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Product: BMO Harris Bank Checking
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BMO Harris Bank
swpromojoe @swpromojoe
Deposited a $4,700 check in the ATM and it somehow got lost. It's been 2 weeks and the bank manager says they don't know when they'll be able to retrieve the check because the ATM belongs to Brinks. Then I was told there's nothing they can do and that I won't receive my check for "awhile". Worst experience I've ever had with any financial institution.
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Product: BMO Harris Bank Business Services
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BMO Harris Bank
Joe Sees @sees_joe
BMO kept charging my account every month for three months after I closed the account and loan paid in full. I was assured I was getting a credit but never received one. After waiting an hour on the phone for an hour I got transferred twice only to get hung up on.
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Product: BMO Harris Bank Car Loans
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BMO Harris Bank
anamdachel @anamdachel
The customer service representative told me that I "confused" their computer by paying only "one day" before my payment was due and that it was cutting it "too close" and that is why the computer wrongfully charged me a late fee that she will "try" to get removed because it was, indeed, not late. They also told me that their website being broken is not at all the fault of BMO because they contract it out.
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Product: BMO Harris Bank Home Equity
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BMO Harris Bank
Vicki Coleman @vickicoleman11
I used to think so highly of this company for many of years, they are the absolute worst. I would never recommend this company, sad.
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Product: BMO Harris Bank Car Loans
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BMO Harris Bank
Marlee Brunow @brunowmj
I do not trust this bank. Individual bankers have "miscounted" cash deposits leaving hundreds unaccounted for only to find out when I return frustrated. Then yesterday, right before a large sum of money was going to get deposited into my checking account, I found my account closed. Now, I'll be switching from a high interest car loan at bmo to a low interest loan at my primary bank. On top of all that, customer service here sucks and it is impossible to find a phone number for a specific branch online. If you like to trust the institution responsible for keeping your money safe and accessible, bank elsewhere.
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Product: BMO Harris Bank Checking
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BMO Harris Bank
restivoj @restivoj
I have been trying to resolve an issue regarding a flood insurance requirement on my home for the last 8 months. I have called at least 30 times and every time I must tell the entire story to the person to only then be transferred to a supervisor and then repeat my problem to them. They tell me they have all needed documents, and it should get resolved in 4-7 days. This never happens. I call back in a week, and it all starts over again. This has been the absolute worst experience of my life and I don't see an end. If you have an issue with BMO Harris I wish you better luck than I have had. I would not recommend the bank for anything.
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Product: BMO Harris Bank Mortgages
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BMO Harris Bank
Luke Lyubenov @luke_65
Do not get this card! Their customer service is ridiculous. They are very arrogant. It is extremely difficult to set up your card on AUTOPAY. You'll have more headaches with this card than the rewards are worth.
Applied for a home equity loan. I have emailed Arthur Little 3 times and he has not repsonded. I have been a Harris bank customer for 25 years and the service gets worse every year. I’m ready to move all my accounts (checking and money market) to Alliant Credit union which has superb service and rates
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Product: BMO Harris Bank Mortgages
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+874 users submitted a rating without writing a full review
BMO Harris points are worth 0.61 cents per point, on average. The value of BMO Harris points depends on how you choose to redeem the points. For example, points from BMO Harris are worth up to 1.24 cents each when redeemed for travel through BMO Harris Rewards program, and they are worth 0.71 cents each when redeemed for gift cards.
Tips for Maximizing the Value of BMO Harris Points
Redeem points for Travel.
BMO Harris points are worth the most when redeemed for travel.
Redeem BMO Harris points regularly.
BMO Harris points do not expire due to account inactivity, but stockpiling points does put you at risk of rewards devaluation. Plus, you won't get to enjoy the fruits of your spending if you don't redeem.
Keep your account in good standing.
If BMO Harris closes your account because of a failure to pay the bill or fraudulent activity, you'll lose any unredeemed points you have saved.
