I called Aundrae Clark at Margate branch about opening a secured credit card to improve my credit. He not only helped me get a credit card (Regular) but also helped walk me through the process of getting a car loan and getting my new car. This is not the first time I've encountered great service at BrightStar credit Union. They are absolutely amazing. They are patient and really care to help you.

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Always you will see negative and positive reviews . My feedback about the lending department manager: needs more training. Not recommended at all. Bad experience with auto loan even I am approved with my Bank of America. My regards, sales manager over sawgrass Infiniti
Obvious Bright Star's my credit union for years the personal care is outstanding. They offer all types programs for individuals and small businesses
Brightstar abuses their customers with not enough tellers and nonfunctioning ATMs. Manager is nowhere to be found to correct problems!
In addition, Janice has been the most responsive representative at BSCU that I have ever met. Not only did she call me on numerous numbers with a bubbly personality but she was super attentive, had great communication, and really made me feel like she cared about my situation. I have worked with so many reps at this bank and I can not recall ever running into any as helpful, as friendly, and as fantastic as both Rosita and and Janice. They both deserve a raise as I am sure they are busting their butts helping others with such care.
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BrightStar Credit Union Q&A(7 questions)
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Does the BrightStar Platinum Secured card accept balance transfers?
The BrightStar Credit Union Visa Platinum Secured card does indeed accept balance transfers. The card features an Introductory Balance Transfer APR of 2.99% for a period of 6 billing cycles on balance transfers made within 60 days of opening your account. After this introductory period, your balance transfers will be subject to an APR ranging from 8.99% to 18% (V).
How do I apply for the Brightstar Visa Platinum card?
What are the Brighstar Credit Union Secured Card score requirements?
They will accept applicants with bad credit, so a credit score in the 500s or even lower shouldn't be too much of a problem. You have to be a BrightStar CU member, meaning that you would have to live, work or go to school in Broward, Collier, Lee, Martin, Miami-Dade, Palm Beach or St. Lucie Counties, Florida.
Does the BrightStar Credit Union Secured card accept co-signers?
Yes, the BrightStar Credit Union Secured card accepts co-signers.
All you have to do is to include your co-signer's information on the application.
Keep in mind that your credit card co-signer essentially vouches for you by agreeing to assume liability for any balances that you might ultimately incur. Of course, having a co-signer doesn't guarantee credit card approval.