BrightStar Credit Union
Obvious Bright Star's my credit union for years the personal care is outstanding. They offer all types programs for individuals and small businesses
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Product: BrightStar Credit Union Credit Cards
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BrightStar Credit Union
BrightStar Credit Union offers a wide variety of products and services to its members, including checking accounts, savings accounts, IRAs, business services, credit cards, home equity loans, mortgages, vehicle loans, student loans, consumer loans, online banking and much more! BrightStar Credit Union is a Federally Insured State Chartered Credit Union with 8 branches, assets... show more
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BrightStar Credit Union Reviews
3.5
29 reviews
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BrightStar Credit Union
Brightstar abuses their customers with not enough tellers and nonfunctioning ATMs. Manager is nowhere to be found to correct problems!
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
Rosita is awesome! Her level of customer service is by far some of the best I have ever experienced and I do not believe this is the first time I have encountered her. She is very professional and you get the sense she really wants to help. Five stars! Any company would be grateful to have such an incredible employee. I hope she really grows in BSCU and continues into management as she really exemplifies outstanding customer service.
In addition, Janice has been the most responsive representative at BSCU that I have ever met. Not only did she call me on numerous numbers with a bubbly personality but she was super attentive, had great communication, and really made me feel like she cared about my situation. I have worked with so many reps at this bank and I can not recall ever running into any as helpful, as friendly, and as fantastic as both Rosita and and Janice. They both deserve a raise as I am sure they are busting their butts helping others with such care.
In addition, Janice has been the most responsive representative at BSCU that I have ever met. Not only did she call me on numerous numbers with a bubbly personality but she was super attentive, had great communication, and really made me feel like she cared about my situation. I have worked with so many reps at this bank and I can not recall ever running into any as helpful, as friendly, and as fantastic as both Rosita and and Janice. They both deserve a raise as I am sure they are busting their butts helping others with such care.
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
I wish i was not losing my job i should still have this bank. Everyone who have a great jobs you working hart for your money get this bank they will help you build your way
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BrightStar Credit Union
Total waste of time, literally any other option would be better and will save you days of nonsense and back and forth. Will only deal with franchise dealers who charge thousands in extra fees and gap insurance.
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
Customer Service is just terrible! Spoke with Melissa in customer service-they just don't care. Very sad!!!! Listening and understanding customer needs is just not important to them! They admit to mistake but have no desire to take care of problem they created.
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
Love Brightstar! They truly care about their member and go above and beyond to accommodate financial needs. Downtown Fort Lauderdale branch helped me establish my business account and approved my business loan in a matter of minutes!
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Product: BrightStar Credit Union Business Services
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BrightStar Credit Union
BSCU help with car loan, when others was offering highest of rates. I walked into BSCU; got the best loan ever & an experience out of this world. Never meet a branch Mgr as Ms. Harris. You’re the best
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
This is by far the worst bank I have ever done business with. I have been with them for 7 years and have had nothing but problems. Constantly being locked out of my account. If you lose your card they do not issue temp cards, you have to wait 10 to 14 days to receive a replacement. The home loans they are supposed to get you at a reduced rate actually have higher rates then going with a private broker. I am again locked out of my account and cannot get anyone on the line. I have called 6 numbers in 2 hours and been on hold for extended periods just to have them tell me call another number. I am moving all of my money from this bank immediately. They are shady and should be shut down.
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
When I refinanced my car with them I had a great experience. When I opened a credit card with them the person who wrote a check to my current credit card company to transfer the balance left off a digit. I have never heard of a banking institution that can't count to 16 or at least double check your work. They are inept. Completely inept.
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Product: BrightStar Credit Union Credit Cards
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+12 users submitted a rating without writing a full review
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BrightStar Credit Union Offers
BrightStar Credit Union Q&A (7 questions)
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Does the BrightStar Platinum Secured card accept balance transfers?
3
UpvotesReply
Alex K
@thirty7alex
The BrightStar Credit Union Visa Platinum Secured card does indeed accept balance transfers. The card features an Introductory Balance Transfer APR of 3.99% for a period of 6 billing cycles on balance transfers made within 60 days of opening your account. After this introductory period, your balance transfers will be subject to an APR ranging from 8.99% to 18% (V).
How do I apply for the Brightstar Visa Platinum card?
1
UpvoteReply
What are the Brighstar Credit Union Secured Card score requirements?
1
UpvoteReply
thomas friedman
@ultralight11
They will accept applicants with bad credit, so a credit score in the 500s or even lower shouldn't be too much of a problem. You have to be a BrightStar CU member, meaning that you would have to live, work or go to school in Broward, Collier, Lee, Martin, Miami-Dade, Palm Beach or St. Lucie Counties, Florida.
Does the BrightStar Credit Union Secured card accept co-signers?
0
UpvotesReply
Kim Rene
@kim_rene
Yes, the BrightStar Credit Union Secured card accepts co-signers.
All you have to do is to include your co-signer's information on the application.
Keep in mind that your credit card co-signer essentially vouches for you by agreeing to assume liability for any balances that you might ultimately incur. Of course, having a co-signer doesn't guarantee credit card approval.
I want to transfer my balance on this card and it is about $7,000. Can I do that?
0
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