BrightStar Credit Union offers a wide variety of products and services to its members, including checking accounts, savings accounts, IRAs, business services, credit cards, home equity loans, mortgages, vehicle loans, student loans, consumer loans, online banking and much more! BrightStar Credit Union is a Federally Insured State Chartered Credit Union with 8 branches, assets... show more
Eligibility
Find out if you are eligible to join BrightStar Credit Union.
BrightStar Credit Union Reviews
5
41%
4
16%
3
16%
2
0%
1
28%
3.4
32 reviews
32 reviews
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BrightStar Credit Union
Delanda Grooms @groomsdelanda1
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5 Star Rating
I called Aundrae Clark at Margate branch about opening a secured credit card to improve my credit. He not only helped me get a credit card (Regular) but also helped walk me through the process of getting a car loan and getting my new car. This is not the first time I've encountered great service at BrightStar credit Union. They are absolutely amazing. They are patient and really care to help you.
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
barry208 @barry208
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1 Star Rating
Worst bank ever! Poor customer service, lousy attitude with both members and banking… Stay away! Part of the reason so hard to find new teachers these organizations like this and have abused teachers for years.
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
elbiallymohamed @elbiallymohamed
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1 Star Rating
Verified Customer
Always you will see negative and positive reviews . My feedback about the lending department manager: needs more training. Not recommended at all. Bad experience with auto loan even I am approved with my Bank of America. My regards, sales manager over sawgrass Infiniti
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
Rolando @rolandohome13
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5 Star Rating
Verified Customer
Obvious Bright Star's my credit union for years the personal care is outstanding. They offer all types programs for individuals and small businesses
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Product: BrightStar Credit Union Credit Cards
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BrightStar Credit Union
dospalmas29 @dospalmas29
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1 Star Rating
Brightstar abuses their customers with not enough tellers and nonfunctioning ATMs. Manager is nowhere to be found to correct problems!
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
Online Blanket @onlineblanket
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5 Star Rating
Rosita is awesome! Her level of customer service is by far some of the best I have ever experienced and I do not believe this is the first time I have encountered her. She is very professional and you get the sense she really wants to help. Five stars! Any company would be grateful to have such an incredible employee. I hope she really grows in BSCU and continues into management as she really exemplifies outstanding customer service.
In addition, Janice has been the most responsive representative at BSCU that I have ever met. Not only did she call me on numerous numbers with a bubbly personality but she was super attentive, had great communication, and really made me feel like she cared about my situation. I have worked with so many reps at this bank and I can not recall ever running into any as helpful, as friendly, and as fantastic as both Rosita and and Janice. They both deserve a raise as I am sure they are busting their butts helping others with such care.
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
Ergy @charitablee
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5 Star Rating
I wish i was not losing my job i should still have this bank. Everyone who have a great jobs you working hart for your money get this bank they will help you build your way
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BrightStar Credit Union
jason_o @jason_o
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1 Star Rating
Total waste of time, literally any other option would be better and will save you days of nonsense and back and forth. Will only deal with franchise dealers who charge thousands in extra fees and gap insurance.
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Product: BrightStar Credit Union Car Loans
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BrightStar Credit Union
David G @vikingman22
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1 Star Rating
Customer Service is just terrible! Spoke with Melissa in customer service-they just don't care. Very sad!!!! Listening and understanding customer needs is just not important to them! They admit to mistake but have no desire to take care of problem they created.
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Product: BrightStar Credit Union Checking
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BrightStar Credit Union
Maddison James @star2620
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5 Star Rating
Love Brightstar! They truly care about their member and go above and beyond to accommodate financial needs. Downtown Fort Lauderdale branch helped me establish my business account and approved my business loan in a matter of minutes!
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Product: BrightStar Credit Union Business Services
The BrightStar Credit Union Visa Platinum Secured card does indeed accept balance transfers. The card features an Introductory Balance Transfer APR of 2.99% for a period of 6 billing cycles on balance transfers made within 60 days of opening your account. After this introductory period, your balance transfers will be subject to an APR ranging from 8.99% to 18% (V).
They will accept applicants with bad credit, so a credit score in the 500s or even lower shouldn't be too much of a problem. You have to be a BrightStar CU member, meaning that you would have to live, work or go to school in Broward, Collier, Lee, Martin, Miami-Dade, Palm Beach or St. Lucie Counties, Florida.
All you have to do is to include your co-signer's information on the application.
Keep in mind that your credit card co-signer essentially vouches for you by agreeing to assume liability for any balances that you might ultimately incur. Of course, having a co-signer doesn't guarantee credit card approval.
