Chase Bank serves nearly half of America's households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Their mission is to create and engaged a lifelong relationships. When you bank with them, you're trusting them with your money. Chase is... show more
Chase Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 06/05/2023.
3.8
26,805 reviews
from WalletHub and across the web
26,805 reviews from WalletHub and across the web
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Chase
Adam McCann @adam_mcan
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5 Star Rating
editor's review
Sapphire Preferred is the card of choice for people who travel frequently but not enough to pay the enormous annual fees that some luxury travel cards charge. Preferred's fee is manageable and is covered for multiple years by the initial bonus. In addition, this card rewards travel well while still having a decent return on non-travel purchases. The lack of a foreign transaction fee makes it great to use abroad, as well.
@andron311 Crazy. I know ..right. I have been with them since 2014. Today they dropped me down $5900.00. I have less than 10% credit line utilization so I asked why and they said I had missed payments via Experian soft pull. I have 100% payment history???? So I asked them to bump it back up, my credit line and they said not without a hard pull...I said no way and we parted ways. Poor business practice.
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Clarissa F @clari
@andron311 same thing happened to me right after I made a huge payment. SHAME ON THEM!
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Samuel Arroyo @samuel_arroyo26
All Chase knows how to do is screw customers and then have the nerve to say that they value their customers
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Every One @somewhere11342
They let merchants charge you for anything and won't take your side when no product is received. Never had this problem with any other card and now I'm out $600 for fraud Chase won't protect
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Chase
WalletHub @WalletHub
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3 Star Rating
editor's review
If you have good or excellent credit and a family member with a Disney affinity, the Disney Premier Credit Card could ultimately provide some magical savings. You’ll receive a $100 initial bonus for spending at least $500 within the first three months of account opening, in addition to 2% back on Disney purchases as well as at gas stations, restaurants and grocery stores, plus 1% back on everything else. Your earning potential therefore depends on how much you spend in those bonus categories. Your ability to redeem your earnings, on the other hand, will depend on how often you make Disney purchases or indulge in air travel — your only two redemption options. Considering that lack of flexibility and the impressive value available elsewhere in the rewards-credit-card market, even ardent Disney fans may find a non-cobranded card to be more to their liking. If you’re on the fence, you can learn more about this offer from our full-length Disney Credit Card review: https://wallethub.com/edu/disney-credit-card-review/25988/.
Avoid the Chase Amazon credit card. Their dispute process is absolutely worthless. They take the word “incompetence” to a new level, do not understand your case, cannot apparently understand the English language, and side with merchants selling bad products. I was sold a defective $5k auto transmission by the dealer, and two written second opinions from two different independent mechanics testified to this. Chase Amazon ignored these. I posted one of the opinions on Twitter since I cannot post it here. I am canceling my account.
I’ve not had any issues with my Chase card or account. It has been very convenient. I use it mainly for online purchases. I have found it to be very secure.
After several years being a loyal customer and managing very responsibly my credit card utilization, excellent payment history to maintain an excellent credit score Chase has chosen to randomly cut my credit limit by 50%. This is how they reward you and when you inquire they inform you that it you want your limit to be restored you are going to have a credit hit. No thanks Chase
The first couple times I tried to use it, it was blocked. Once at a bakery and the other for an on-line purchase. They apparently shut the card down because of suspicious activity. Not knowing it had been shut down I tried to use it to know avail. I finally called when I tried to use it again, which is when I learned they had shut it down. Because they shut it down, and I didn't respond within 24 hours, they cancelled the card. So, they had to send me another. I did use it twice, I believe before it was shut down, and it worked as it should.
Great card. Regular increases to card limit. Poiint accumulation is not that great but they can be redeemed for a decent amount of items which is nice.
In regards to the chase travel portal it's awful. Things work fine unless you need to change anything, getting maximum reward points is only done through booking through chase as a middle man to any agency. This isn't having someone handle your reservations rather you on hold for 45 minutes while someone slightly trys to make the changes needed when you could do it yourself in 2 minutes. The lack of freedom of booking directly with any agency is a huge drawback for me as I'm constantly traveling with a fluctuating schedule. One more issue and I plan on canceling to switch to amex.
Generally I've enjoyed having this card but, now that it was disrupted due to fraud, two nasty things have occurred. First, their usual habit of over-nighting a new card to me has not happened, disrupting my payments to many vendors. (I'm sure whoever is reading this understands that a problem this can be). Second, when I just called to complain, and to suggest they offer something like waiving my annual fee, the operator connected me to a line that had a 20 minute waiting list. OMG, don't they understand how other cc companies are begging for my (and your) business? I'll see how they resolve this, but I'd think twice because their customer service is WAY BEHIND corporate American standards. Signed, Alan Karbelnig
The easiest way you can pay your Amazon.com Credit Card is online, by either logging in to your account or using the mobile app. Alternatively, you can pay your credit card bill over the phone at (800) 436-7958, at any of the issuer's ATMs or branches, or by mail. You can also make a payment via Western Union.
Keep in mind that, if you want to pay a Amazon.com Store Card bill, you will have to choose between slightly different payment methods, as the store version of this card is issued by a different bank.
How to Pay Your Amazon.com Credit Card
Online: Log in to your account, select your Amazon.com Credit Card, click "Pay credit card" and follow the instructions to enter your payment account number and routing number.
Mobile app: Get the mobile app and after signing in, choose the account for the card you want and tap "Pay card". Then, enter the amount, the account you want to pay from, and the payment date. Tap "Schedule," then confirm your choices and, finally, tap "Schedule it".
By phone: You can also pay your Amazon.com Credit Card bill over the phone. Call (800) 436-7958 and follow the prompts from the issuer's automated system.
At an ATM/branch: Find the card issuer's nearest ATM or branch and make your payment there.
By mail: You can also send an Amazon.com Credit Card payment by mail. Send your check or money order with your name and account number to:
Cardmember Services P.O. Box 6294 Carol Stream, IL 60197-6294
Via Western Union: For Western Union payments, use the Code City WALNUT.
It's worth noting that payments via mail take the longest time to post. So, in order to avoid being late, always send your payments at least 5-7 days before your due date. If your preferred payment option is Western Union, remember that it may take up to 7 days before the payment is reflected on your account.
The best Chase Sapphire Reserve card benefits are airport-lounge access and up to $300 in annual travel credit. The Chase Sapphire Reserve® card also has auto rental collision damage waiver and purchase protection, which are more common perks across Chase credit cards.
Chase Sapphire Reserve Card Benefits
Airport-lounge access
Up to $300 in annual travel credit
Auto rental collision damage waiver
Purchase protection
Baggage delay insurance
Return protection
Extended warranty protection
Trip cancellation/interruption insurance
Lost luggage reimbursement
Trip delay reimbursement
Emergency evacuation & transportation
Roadside assistance
Along with these benefits, the Chase Sapphire Reserve card has a $550 annual fee and gives rewards on all purchases. As long as you have excellent credit, Chase Sapphire Reserve is certainly a card to consider adding to your wallet.
To verify your Chase credit card, visit the dedicated page online or call Chase at (800) 432-3117. Chase asks you to verify card delivery whenever you get a new credit card in the mail. This is the same thing as activating a Chase credit card. You'll be able to use the new card immediately once you verify it.
Online, you'll need to access the verification page and sign in to your online account. To verify a Chase card over the phone, enter your 16-digit card number and the last four digits of your Social Security number when the system prompts you. Both types of verification will only take a few minutes.
Create a Chase.com account by clicking "Not enrolled? Sign up now." if you haven't already, and log in. To create an account, you'll need your Social Security number as well as you card, account or application number.
Check your credit card number and click "Next" to verify your card. Then, click "Go to accounts" to view and manage your account.
Once you complete the Chase verify card process, you can begin using the card right away. The process is the same for all Chase credit cards, from travel rewards cards like Chase Sapphire Reserve®and everyday spending cards like Chase Freedom Unlimited® to financing cards like Chase Slate Edge℠.
No, there aren't any Chase secured credit cards available right now. In fact, there's never been a secured credit card from Chase. Chase offers unsecured credit cards for people with at least good credit.
Although there is no Chase secured credit card, the same cannot be said for many of Chase's competitors. Capital One, Citi, and Bank of America are just some of the major banks that offer secured credit cards.
The Capital One Quicksilver Secured card offers 5% cash back on hotels and rental cars booked through Capital One Travel, as well as 1.5% cash back on all other purchases. The card has a $0 annual fee and requires a $200 deposit.
So, even though you're not able to get a Chase secured credit card, you still have plenty of options. And they'll all help you start building your credit, plus save some money. Once you get your credit score to "good", you can start thinking about applying for a Chase credit card.
The Chase Sapphire Preferred benefits include high rewards on travel, plus thousands of dollars in travel insurance and coverage for damaged or stolen purchases. Chase Sapphire Preferred also offers one of the best initial rewards bonuses on the market. That's a big reason why its among WalletHub's choices for the year's best rewards cards as well as the best credit card deals. The average person would earn more Preferred over the first two years of use than any other Chase credit card, according to WalletHub's latest Credit Card Rewards Report. And Chase Sapphire Preferred's secondary benefits are impressive as well.
Here are the Chase Sapphire Preferred's benefits:
Initial Bonus: Chase Sapphire Preferred offers one of the best bonuses on the market.
Travel Insurance: Chase Sapphire Preferred has the best overall travel insurance among credit cards, according to WalletHub's editors. Pay for travel with Chase Sapphire Preferred, and you'll get coverage for delayed, cancelled, or interrupted trips as well as for lost luggage.
Rental Car Insurance: Paying for your vehicle rental with your Chase Sapphire Preferred card automatically gives you coverage for damage or theft. Chase's policy ranks second among major issuers.
Extended Warranty: If you buy something that has a manufacturer's warranty, Chase may add a year to your coverage. Chase Sapphire Preferred and Chase Sapphire Reserve® are tied for 17th in this category.
Purchase Protection: You may be eligible for at least a partial refund if certain items purchased with a Chase Sapphire card are damaged or stolen. WalletHub ranks Chase Sapphire Preferred 6th in this category. The Chase Sapphire Reserve card takes 1st place.
International Travel Perks: WalletHub's editors analyzed major issuers' perks and policies for international travelers, including travel rewards, foreign transaction fees, emergency assistance and more. Chase Sapphire Preferred and Chase Sapphire Reserve tied for 7th best.
Another Chase Sapphire Preferred benefit is worldwide acceptance. Since Chase Sapphire Preferred is a Visa, you can use it pretty much everywhere in the world credit cards are accepted. Using a Visa or a Mastercard is the best way to convert currency when traveling internationally, too, thanks to low exchange rates that could save you as much as 9%. Plus, Chase is one of the few major credit card companies that will send you a free replacement if you lose your card while out of the country.
In short, Chase Sapphire Preferred is an excellent rewards credit card for people with excellent credit. You can learn more about the offer from WalletHub's complete Chase Sapphire Preferred Card review.
