Christian Financial Credit Union

This has been a horrible institution because you can not get answers to ANY questions. I have tried transferring money from their institution to another bank or credit union online and its like dealing with incompetent people.
To get phone service I have been on hold each time for over 30 mins to then get cut off with no return call back. Motor city was absolutely not a headache. I have been on the phone for over an hour because the teller on the phone states she can not answer my question. Over the weekend can not get any assistance after 2:30pm so you have to wait until Monday. Can Not assess bill pay from a savings account you Must have a checking account. Now, do not getting me started but there are all kinds of fees attached to this account so make sure you read Everything or you will pay and that can diminish your account.
You may ask then why do I stay because it to much of a headache to change my direct deposits I had setup for over years and others are attached to the accounts as well.
I hope in the future I will learn to like this credit union but for now if you do not have a lot off patience this credit union can raise your blood pressure and test your patience.

Opened a member account at CF Credit Union today so I could purchase 2 CD's at best local rate I could find. Two female employees (one in training) handled the transactions, and I have no idea who they were as they never introduced themselves nor offered business cards nor were either of them seeming to be friendly and welcoming. I have various accounts with three other Livonia credit unions so I was not surprised to find that the purchase of a $5.00 share (savings) was required, but I was really taken back to learn there was a $10 ACCOUNT OPENING FEE to become a member! I've just never heard of this and commented on it with one employee replying "oh, yes, it's common for credit unions to do this". THIS HAS NEVER EVER BEEN MY EXPERIENCE and I said that to the employee as I reluctantly paid the fee, since CD paperwork was already underway. I felt disconcerted that I ended up paying a fee to a financial institution which will gain the benefit of using a substantial amount of money for an extended period of time in return for current extremely low interest gains. This experience did NOT leave me with warm fuzzy feelings about CF Credit Union.

I have been a member of Christian Financial Credit Union for a few years now. I can't even begin to tell you how much of an improvement over my last big bank experience this is. With other banks, the unnecessary fees, customer service reps that don't seem to care about you, the long lines and just general dis-satisfactory service. My old bank I had a problem with my credit card and it took weeks to get it settled. They didn't seem to really care about what had happened.

With Christian Financial Credit Union, I feel much more appreciated. They actually make you feel human and not just another account number on a piece of paper. I highly recommend them to anyone who is nearby one looking for a credit union.

My family and I have been going to Christian Financial Credit Union for over 25 years. Christian Financial gets 5 stars from me every time. They are extremely friendly, helpful, caring, professional and overall just a wonderful place for all your banking needs. I would recommend them to everyone I know. Over the 25+ years of service with them I have never had a problem; in fact if something does go wrong on my part, they go above and beyond to help resolve your problem. I have a savings and checking account with them, and have taken out loans with them. I will continue to use this credit union, and continue to refer people to them

I have been a member of CFCU for approximately 2 years now. I have a joint checking with my fiance and he has his own personal credit card. There has never been a time where I didn't feel welcomed or unimportant. The customer service reps take the time and do everything they can to help you as much as they possibly can. I wouldn't go anywhere else. With the good things I have to say, there is one bad thing. We have online banking and don't get notified when we are about to overdraft, or if we do overdraft, we won't get notified until 5 days later. They are supposed to fix the problem, but as of yet, I haven't had any luck.