Bristol West

Biggest scammers ever. (ZERO stars) They have a local CA. Address for my agent but the phone # goes to customer service cntr. In India. So it’s probably a virtual office with no real agent. Never got to speak to a real licensed ins agent about a 3 month overcharge of $600 because they claimed they never received annual mi. Form. (Sent physical form then a docu sign email). I’m done fighting with them, going to find new company and file a complaint with the insurance commissioner. I urge anyone that has been ripped off by these low life MF’S to file a formal complaint with your states insurance commissioner.

Complete rip off! Do not buy this insurance! I payed early and got charged a $35 fee! I signed a contract and then they raised my premiums! Do not have this insurance

Thieves. Stole money out of my account. Terrible insurance company. Run away. Do not get insurance fron bristol west. Horrible thieves and liars.

this company is a total rip off. insrance was over 350. i canceled the policy 9 days into the month and i get 75 dollars back because they claim since I didn't have the policy to full term i owe more money than just the prorated amount. Then they tell me.. "Its in the mail" and it will take over 2 weeks to get. This cimpany is a scam. They just told me they are not even sending the refund until the 19th and i canceled on the 9th. I am filing a complaint to the BBB and with so many people here, maybe even a class action suit. this company is fowl.

THIS IS BY FAR THE WORST INS COMPANY I'VE EVER DEALT WITH, I CANCELLED MY POLICY AND THEY OWE ME A REFUND OF $162, ITS BEEN OVER A MONTH AND I HAVE NOT RECEIVED A CHECK? I SPEAK WITH THEM AND THEY VOID THE FIRST CHECK AND ISSUE ANOTHER ONE, GUESS WHAT!? THAT CHECK NEVER CAME SO HERE WE ARE NOW THEY WANT TO VOID THAT 2ND CHECK AND SEND OUT A 3RD, WHY WOULD YOU IF THE CHECKS NEVER MAKE IT TO ME!?? ASKED THEM IF THEY CAN OVERNIGHT A CHECK...NOPE!...ASK THEM IF THEY CAN SEND A DEPOSIT TO MY NEW BANK ACCOUNT....NOPE! ASKED TO SPEAK TO A MANAGER....LEFT ON HOLD FOR 30 MINS AND NO MANAGER TO SPEAK WITH AND NO CALL BACK FROM A MANAGER! THE LAST REP I SPOKE WITH WAS RUDE AND SHORT AND DIDN'T GIVE A CRAP. SO HERE I AM WITH NO REFUND OF MY OWN MONEY!!!!!!! BRISTOL INSURANCE YOU GUYS SUCKKK!!

To slow pulling bank drafts. I have excellent driving record and decent credit and still have to pay $170/month for car insurance. I was getting them through Farmers Insurance but I am fixing to go elsewhere.

Shame on this terrible ins. Co! They call uou by your first name no RESPECT!Do not return callsat all! Do not explain the process at all!! Poor Communication! UnProfessional oh If I had away after my pay out on my car that was a hit and run which they never found out who did it they paid all of the money to the lienholder and I was left with nothing to purchase me a new car and they told me that only because I called them not because they had enough dignity and respect to call the client and let me know what was going on poor poor service my claim adjuster was Lyndin Morris Poor poor poor poor poor did I say poor customer service is like they got these people out of a grab bag when I called back later to speak to someone concerning a complaint I had with the representatives they kept me on hold for the long is until I hung up Unfortunately elephant insurance is going to lose some awesome customers due to merging with this disrespectful poor and unprofessional Bristol West insurance company so if I have to have elephant insurance to have car insurance I am dropping my policy effective immediately

The worst ever!! Taking payments unauthorized and nasty customer service!! Called to talk to the manager and she was rude and nasty. If they don't like their job they should get another one! Treat people with respect. The business should financially be impacted for rude workers!

Oh , no . zeroes not allowed on reviews? Cheap low life insurance company. Has it subbed out to beginners selling insurance that send luring type of dating pictures to you instead of proff of insurance cards. Dingy as ???? And then proff of insurance cards are made out 3 days after you asked for it . They are not smart enough to simply ask

“ When would you like your insurance to start” ?. Then bug the ???? out of you with constant emails asking you to sign dozens of full page legal documents . Promising and signing my way into auto billing which I said when I signed up for I wasn’t interested in. Too automated to know what the ???? they are doing. Never answer their phones. When they do you end you end up no better off then when you first called. I finally got some mail sent to me saying they were threatening me with collection notices 3 months after I cancelled. Only paid first month , AND cancelled 3 days after signing up. Weekend got me. Dungy dung bat insurance lady completely made me sick. So lost in space throughout connection. and then they got me in for 3 months owed. Dirty nasty company at best. Don’t sign anything with these guys or you end up in nowhere automated land where you can’t reach them and they won’t reach you. Now , If you are just looking for a date . You might have found the place. That she is good at advertising herself off as . Very responsive there. Never took her up on it because first things first and we never got past that first base. I Just too darn careless and dingy to be attractive. And they can’t even supply me with my final itemized billing statement but want 102.00 out of nowhere as revenge for me turning them down socially. I went to BBB and Colorado DORA to fix it and they couldn’t get them to provide such a simple statement either, Dirty Dirty Nasty Nasty ? non transparent as it gets.</p>

What you pay what you get .
Very bad experience with the company employee
I don’t know he gave attitude from my first call
I try to be as nice as I can and I get nothing but attitude from him.
To bad am going on a few months trip so I had to take what he wanted to pay .
My vehicle damage is really bad estimate it for more than $8,000.00 they gave me $3035.00 I couldn’t pay to get it fix so I had to pay $1400.00 storage fees.
Now am driving around with damaged vehicle.
Stay a way from this company and get the real insurance company.