Direct Auto Insurance
Tracy Walls at N. Main Street in High Point, NC. Is the best.. Always helpful. Knows her stuff. Make sure she gets you the best rate.
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Direct Auto Insurance is an insurance company based in Nashville, Tennessee that is known for offering auto insurance to high-risk drivers and those who need SR-22 certification. It is a subsidiary of Direct General Group and offers auto insurance, motorcycle insurance, term life insurance, roadside assistance memberships, and vehicle protection plans. Direct Auto Insurance also has a trio of celebrity endorsers: former NFL quarterback Johnny Manziel, former figure skater Tonya Harding and entertainer Fat Joe. The Direct Auto Insurance customer service number is 877-463-4732.
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Direct Auto Insurance Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/05/2021.
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Direct Auto Insurance
Paula Brown at the one on Ashley street is the best. She was extremely friendly and helpful. She even stayed over just to help my husband and I. Go and see her if you need car insurance
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Direct Auto Insurance
Say they was sending me a refund, and it didn't come in, now my family won't have Christmas dinner thanks a lot Direct, hope you have a merry Christmas and hope you enjoy your meal with your family while mine is doing without on Christmas.
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Direct Auto Insurance
Less than ZERO!!! These guys lie, cheat, steal. They contract with slimy body shops that give them low estimates on repairs and then your car is fixed sub-par and you get crap! Don't deal with these slime mongers.
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Direct Auto Insurance
This company is not worth having. They do not pay out on claims. I’ve been waiting since August for them to pay on a claim. All I get is the run around. I’m turning them into the BBB and going to seek legal advice to see what I can do. I give them negative zero for a score. I would choose a company that is well known.
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Direct Auto Insurance
Oh my god Jessica Howard is the best in world when it comes to insurance if she leaves the company I’m following her, she deserves a raise with the promotion!!
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Direct Auto Insurance
If I could give -5 stars I would. Been waiting for them to pay on a claim executed a year ago where their driver was at fault. They did not pay for my car repairs and I have still not recovered my deductible. Insurance companies like Direct Auto should be illegal.
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Direct Auto Insurance
They don't like paying out claims and they have their lawyers investigate the policy holder if you are hit in a accident. I'm waiting for them to pay on a claim from about 3 weeks ago.
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Direct Auto Insurance
Iam a customer at the direct insurance office here in Durham and I want to give my agent there at 3600 north duke suite 23 five Stars ? for a job well done always
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Direct Auto Insurance
Worse auto insurance company. CSR are bullish and they rape you in pricing. Wanted me to add minor on policy even though NC says I don't need to.
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Direct Auto Insurance Q&A (6 questions)
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Why does Direct Auto Insurance write the check to the mechanic shop and not in my name?
3
UpvotesReply
Lisa Cahill
@lisacahill
Direct Auto Insurance writes the check to the mechanic shop and not in your name if there is a lien on the vehicle. If there's no lien on the car then it is not uncommon for the insurance company to make the check out to you. Please call Direct Auto Insurance customer service at 877-463-4732 for more details.
Do you have a policy longer than 6 months. Is there a 9 or 12 months policy?
1
UpvoteReply
Direct Auto Insurance
@DirectAutoIns
Policies can differ by state. Please use this link to contact us for more personalized help: https://www.directgeneral.com/contact-us
How long does it take for a claim to finalize after everything is done on my {customer} and repair facility behalf?
0
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Direct Auto Insurance
@DirectAutoIns
Claims are settled on a case by case basis, and unfortunately, there isn't a one size fits all answer. Feel free to call us for more information on your claim: 1-877-463-4732.
If I had a recent accident and the person driving my vehicle was faulted, do I have a chance to get a policy with Direct at a good deal?
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Direct Auto Insurance
@DirectAutoIns
All quotes/policies are different. We would be more than happy to walk you through the process over the phone or in the store. Follow this link to contact us! https://www.directgeneral.com/contact-us
Can I please schedule an auto insurance appointment?
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WalletHub
@WalletHub
According to the company's website, you can contact Direct Auto Insurance by calling 1-877-463-4732, going to a location near you (https://local.directgeneral.com/), online by sending an email to customer service (https://bit.ly/1Un5LGL) or through online chat (https://bit.ly/1LUE7MD).