Erie Insurance Review
Erie Insurance is a good company and is rated 3.4/5 by WalletHub’s editors, based on customer reviews, insurance quotes and ratings from third party organizations. Erie reviews from consumers tend to focus on the company’s affordable prices, though there are reports of problems with customer service. Similarly, Erie’s NAIC rating is 0.58, which means it has received an average number of complaints for a car insurance company. Customer complaints focus on delays and discrepancies in claims payments.
Erie Insurance Pros and Cons
Above-average customer service ratings
Lots of supplemental coverage options
Not many discounts
Erie Insurance Ratings
- Reviews on WalletHub: 3.5/5
- J.D. Power: 4.4/5
- NAIC: 0.58
- BBB: A+
- AM Best: A+
- Standard & Poor’s: A
Erie Auto Insurance Review Highlights
Rank — 2nd cheapest quartile among major car insurance companies in terms of price, according to WalletHub’s research.
Top Discounts — Multi-policy (up to 25%), reduced usage, and youthful driver (5%-20%).
Basic Coverage Options — Bodily injury liability, property damage liability, medical payments, comprehensive, collision, and uninsured/underinsured motorist.
Extra Coverage Options — First accident forgiveness, roadside assistance, and Rate Lock® (freezes your auto rate, even if you file a claim).
Other Specialty Auto Insurance — Collector/classic car insurance and ridesharing insurance.
To help drivers better understand how much Erie car insurance costs, WalletHub’s editors obtained sample Erie car insurance quotes for a total of six driver profiles, which are fairly representative of drivers across the U.S. You can learn more about these sample quotes in the Methodology section of our full Erie Insurance Review.
Erie Auto Insurance Quotes
$393 per month
$220 per month
$94 per month
45-Year-Old with a Speeding Ticket
$108 per month
45-Year-Old with DUI
$151 per month
$89 per month
$93 per month
Erie Home Insurance Review Highlights
Erie offers standard homeowners insurance policies, as well as renters, condo and mobile home insurance plans.
A homeowners policy from Erie covers damage to your home and personal property caused by risks including fire, storms, and theft. In addition to standard coverage, Erie offers policy add-ons that include protection against drain and sewage backups, personal liability claims, and damage to utility lines. You can also purchase separate homeowners insurance policies to cover flood damage and valuable possessions (like collectibles, artwork, jewelry and firearms).
An Erie renters insurance policy protects your property inside your rental and everywhere you go in the world. It also covers temporary living expenses after a covered loss and damage sustained by visitors and their property while in your home. Additionally, condo owners can purchase extra coverage for common areas, debris removal and unit improvements, while mobile home owners can get coverage for structural threats and lock/key replacement after burglary.
Overall, Erie offers a wide variety of affordable homeowners insurance options that can give you customized protection to fit your needs. You’ll even get an extra discount on your policy if you install a burglary alarm system, smoke alarms or an automatic sprinkler system in your home. Plus, there’s a 24/7 claims support line (800-367-3743) to help you if you have any questions.
Erie Home Insurance Review Highlights
Coverage option — Homeowners insurance, renters insurance, condo insurance, mobile home insurance, personal valuables insurance, flood insurance
Discounts — Fire, burglary alarm, sprinkler system credit, advanced quote, multi-policy
Bottom Line: Is Erie Insurance a Good Company?
Erie Insurance is a pretty good insurance company, offering homeowners, business and umbrella insurance policies, in addition to auto coverage. The company also offers roadside assistance and ridesharing coverage options.
Overall, WalletHub’s editors give Erie Insurance a rating of 3.4/5, as the company has a reputation for offering good customer service and affordable policies. However, Erie is also known for having a flawed claims payment process, and you’ll get more discounts from other insurance providers. To learn more, read WalletHub’s complete Erie Insurance Review, or check out some of the reviews from fellow consumers below.