Grange offers auto, home, life and business insurance policies through independent agents who are not attached to any particular company. The company wrote almost $1.3 billion in premiums in 2020, serving around 700,000 customers. Overall, Grange has more than $3 billion in assets and received an A rating from A.M. Best in terms of its financial stability. The company is headquartered in Columbus, Ohio. ... show more
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Grange Insurance Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 09/12/2021.
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Grange Insurance
theresadgold @theresadgold
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Deonn went abobe and beyond the call of duty to help me. THANK YOU Deann for everything you did that you didnt habe to do. I appreciate you very much and now i can finally breath and not have to worry anymore.
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Grange Insurance
ddb730 @ddb730
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Customer Service Jamie was so helpful, solved my technical issue and took the time to make sure all was correct! She was so friendly and professional! Definitely an asset to Grange! She is the perfect example of great customer service!
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Meghan Kennedy @thmegkennedy
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Everyone that I have worked with from Grange has been extremely kind, helpful, and only demonstrate the highest professionalism. When looking to bundle my homeowners and cars I was impressed with their attention to detail and the time they took to explain every last step. I had the pleasure of talking with Bright a few times from their Customer Service Care who is the most genuine customer service representative I have ever encountered. I think that speaks volumes to the care and dedication they consistently give to their customers. I'm grateful I found a quality insurance company that seems to genuinely care about their clients!
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cleicht @cleicht
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I have had two wonderful experiences with two of Granges representatives in the last week. The were both very pleasant and eager to assist me. They were knowledgeable and took there time with me.
Thanks to them both for caring
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stephanieaunderwood @stephanieaunderwood
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Very helpful and expeditious. Customer service was excellent. Thanks for your help. Grange Insurance rocks! The young lady that assisted us was very friendly and knowledgeable. I am a satisfied customer for both polices.
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oat36 @oat36
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This has got to be one of the worst company's to deal with. Very unprofessional. Was involved in an accident was rear-ended and the person that hit me has Grange Insurance. I had to deal with Grange employee Zack McCarty was impossible to deal with would hang up the phone well trying to deal with them. Had to go to his manager to get things worked out. would caution anyone having any dealings with this insurance company to get a lawyer, or have your insurance company deal with them.
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Grange Insurance
rogerahook @rogerahook
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I was on the phone w/ Jamie & I can say if I own a company way she did on the phone I'd hire her in a heart beat. Took much time w/ me & was very personal. This was 1st time I have called & may not in future but if I did I'd ask for Jamie.
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Grange Insurance
tanya_cleckley @tanya_cleckley
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OUSTANDING customer service. The experience of the operator I encounter today was amazing. I started the conversation making sure I was paying the correct amount. Only to hang up the phone with a unexpected savings. I think Grange Insurance and the employee's are doing a wonderful job. I look forward to if I need help in the future working with the company.
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jeaninehill1968 @jeaninehill1968
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My representative was very pleasant and knowledgeable of services with Grange insurance.... I definitely recommend this insurance company.... I been with them about four years and every year been a nice experience!!
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davidcolinhill @davidcolinhill
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Grange does not listen to their clients, they will raise your rate as soon as they can. I was in an incident where a car rolled into me or I rolled into it. There was no damage. The other car said so and told the policeman there was no need for a report. I explained this to Grange and gave them pictures. They paid more than $1,000.00 on the bogus claim and raised my monthly payment more than $100.00.
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+6 users submitted a rating without writing a full review
To cancel Grange insurance, the policyholder must contact their independent agent. The cancellation can be arranged for a future date or set to take effect immediately. You will need your name, policy number, and the date you want your policy to end. If you've already paid your premium for the policy period in full, Grange will refund the unused portion, minus any cancellation fees.
It's important to remember that you don't need to cancel your policy just because you're going through some life changes. For example, you should have Grange update your mailing address or vehicle information if you're moving or buying a new car.
If you're canceling your current policy in order to switch to another company, be sure to activate your new policy before canceling the old one. This prevents a lapse in coverage, which would lead to higher premiums in the future.
Yes, Grange offers full coverage car insurance if you purchase a policy that includes collision and comprehensive insurance in addition to your state's minimum requirements. On average, a Grange full coverage policy costs $2,348 per year, which is 282% more than a minimum coverage policy.
Full coverage insurance from Grange is a good choice for drivers who don't want to pay out of pocket to repair or replace their car after an accident or other damage-causing event. Collision insurance will repair or replace a vehicle if it's damaged by a wreck, while comprehensive insurance covers damage caused by something other than an accident, like vandalism or a natural disaster. Neither type of insurance is mandatory in any state, but they are both required for leased and financed cars.
