Grange Insurance

Grange does not listen to their clients, they will raise your rate as soon as they can. I was in an incident where a car rolled into me or I rolled into it. There was no damage. The other car said so and told the policeman there was no need for a report. I explained this to Grange and gave them pictures. They paid more than $1,000.00 on the bogus claim and raised my monthly payment more than $100.00.

I have my insurance through a different company, the gentleman that hit me had Grange. The agent I am working with is Lisa B. She is very knowledgeable without talking down to me. She made sure she was clear when giving numbers, addresses and any other important information. Well done Lisa and Grange!

I was rear ended and seriously injured by a Grange insured trucking Co that had serious safety violations and should never of been on the highway. The Co. had tags expired for 2 years prior, lots of safety violations ,yet Grange insured them anyway. Been a nightmare and very stressful last 4 yrs filing lawsuits against Grange and we have a jury trial approaching. Grange has a whole team of in house attorneys that fight claims and file frivolous motions to delay Trials. They are totally unreasonable.. worst insurance around. Their attorneys have mislead or maybe falsified info to the Court. Their insured has made many false statements and fabricated Falsified inspection documents, and may of have committed "Fraud on the Court", by submitting counterfeit docs. I feel more victims need to come forward and hire a fighting trial attorney(not a settlement attorney) and sue this shady Insurance Co. Knowledgeable victims can also file bad faith lawsuits against Grange( many states have these provisions now), and file complaints with their states dept of insurance oversee-ers

Grange Insurance added a 58% surcharge to our auto policy after a icy bridge weather related accident. The increase totaled of $1042.00. No "accident forgiveness" with this company. Take your business elswhere!

I had an accident in which the other driver had Grange insurance. It took them close to 2 months to contact me and discuss the accident and then they are only paying for part of the damage not all. It was very frustrating. I had to use my own insurance to cover the rest of the damage caused by their driver and their claims representative were very rude when it comes to discussing the matter.

I had Grange for a while now and they are the cheapest insurance I could find. Their app makes everything very easy to do including filing a claim and paying your bills. The customer service is okay. I did have problems with them while emailing but that was fixed. Overall my experience with Grange was good. I would recommend them to my friends and family. If I had to change one thing is the payment plans and make it more flexible. Like offer longer payment plans.

I have been with Grange for nearly 15 years and have not had many problems or situations that required me to file an insurance claim. However, I was very upset with their customer service recently. I normally make my payments monthly. Most of the payment amounts are about the same, but sometimes can vary slightly. One month, I paid the payment online, but it was one dollar short of the amount that was due. ONE DOLLAR. I never even knew it was short until 3 weeks later when I received a notice from my bank saying that I needed to immediately provide new insurance information. Grange had canceled my coverage! When I called and asked why they never contacted me so that I could pay the $1, they informed me that they do not make outgoing calls. I still don't understand why they couldn't have sent an email or a letter. While I am still a Grange customer, I hope I never have to deal with their customer service again.

I have been insured through Grange for 6 years now, through my mother's plan. I recently opened my own with the company. I have been in two wrecks while insured, I have always received great service and very fast work. The company is great for anyone with an established good driving record, and gives decently competitive prices. If you want to feel very comfortable while driving I absolutely recommend going through Grange Insurance.

I love my Grange Insurance. I switched from a previous carrier just a few months ago, and have been extremely happy with the change. I bundled my auto and home which saved me a ton (my home insurance is almost free after the discount) and they have been so helpful in getting things set up for me. Their billing system is the easiest I've ever used, and my local agent (Indianapolis) helped explain all my coverage options, and even suggested a lower plan as he thought the one I wanted was a bit too much. They don't try to nickle and dime you on fees or try to sell you something you don't need. The best insurance experience I've had to date.

Grange Insurance is a very solid insurance company. I shopped for insurance when I bought my house and they were easy to deal with. There were many options to go with but I chose Grange because they were the cheapest, even though I had never heard of them. This made me a little scared but I was happy with the performance one year later. The only time I had to file a claim, I completed an online form on Sunday night and got a call Monday. I ended up not needing to use the claim but it was still nice that they were there for me. They are a perfectly fine insurance company.