Progressive

Progressive is rated 4.3 out of 5 by WalletHub's editors, based on factors such as customer reviews and watchdog-group ratings. For example, Progressive has a rating of 1.70 from he National Association of Insurance Commissioners (NAIC), meaning it has more customer complaints than the average insurer its size.

Progressive Insurance Ratings

• WalletHub Editors: 4.3
• A.M. Best: A+
• J.D. Power: 4.1
• NAIC: 1.70
• BBB: A+
• Standard & Poor's: AA
• Moody's: Aa2
• Average User Rating on WalletHub: 2.7/5

To learn more, check out WalletHub's complete Progressive car insurance review.

Yes, Progressive insurance rates are competitive, as the company is one of the 10 cheapest insurers nationally, according to WalletHub data. Progressive car insurance costs an average of $549 per year, or $46 per month.

Progressive's car insurance rates are based on your driving record and experience, along with factors like the type of car you drive, your ZIP code, your insurance history, and more. Your coverage and deductible choices also impact your final quote, as do your eligibility for discounts.

Sample Progressive Car Insurance Rates

Note: These rates are approximations based on sample quotes from Progressive. Actual rates will vary.

To learn more about how we obtained these sample quotes, check out the methodology section of our complete Progressive car insurance review. 

Progressive is so cheap because it offers a wide variety of discounts and gives consumers tools to acheive the best rates possible, such as Progressive's price comparison tool and their Name Your Price® program. A minimum coverage policy from Progressive costs an average of $54 per month, and Progressive premiums can be made even cheaper by taking advantage of discounts such as continuous insurance discount and paperless discount. Plus, Progressive rewards customer loyalty with discounts for insuring more than one car and bundling multiple policies, such as home and auto.

Average Monthly Rates for Progressive vs. Top Competitors

Note: Premiums are representative of a 45-year-old good driver in CA; individual premiums will vary.

Progressive is especially cheap for safe drivers in particular. That's because Progressive has special savings opportunities for drivers in this category, such as lower rates for drivers who have not had any accidents or tickets for at least three years.

Your final premium is based on a variety of factors, though, such as your driving record, insurance history, and more. Every insurance company determines their rates differently, so even though Progressive is among the cheapest car insurance companies, the only way to confirm you've found the lowest price is to compare quotes from multiple companies.

To learn more, check out WalletHub's review of Progressive and see Progressive's full profile.

Progressive is pretty good at paying claims. Progressive has an A+ score from AM Best for its financial strength, which means it's well-positioned to pay claims, and it received a score of 861 out of 1,000 in J.D. Power's latest claims satisfaction study. The industry average is 873 out of 1,000.

How Progressive's Claims Process Compares to Competitors

Source: J.D. Power Claims Satisfaction Study, 2022

It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circumstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state's insurance regulator for help.

To learn more about the claims process, check out WalletHub's guide to car insurance claims.

Progressive insurance goes up by an average of 101% after an at-fault accident, according to the company. If the accident was not your fault or only your car was involved, you may not see your rates go up at all. If your premiums do go up, it won't be as significant as after an at-fault claim. The amount your rate increases depends on your location, the total cost of the claim, your prior driving history, fault and other factors.

It's possible that Progressive won't raise your rates for your first accident, regardless of fault. The company offers two accident forgiveness programs at no cost to customers. First of all, Progressive won't increase premiums for certain small claims of $500 or less, whether you are a new or long-term customer. Plus, if you've been a policyholder for five years or longer and have been accident-free for three straight years, Progressive will forgive your first accident, no matter the cost.

Progressive automatically enrolls eligible customers into accident forgiveness, but qualifications vary by state. It's best to call Progressive customer service at 1-800-776-4737 to find out the rules where you live. If you already have a policy number, a representative can tell you what benefits you qualify for.