For Universal Property do not pick this Insurance Company with Warning,this is about to Shayla Jackson,I sent her a Dispute letter 1 and a Dispute Letter 2 inside the http://www.UniversalProperty.com website Danial Dobbs that lied about, I had a sewage backup because he got mad, because I told his Supervisor Mr. Zimmerman on him, he was not doing his job, he was not setting up appointment for Inspection for over a month, when I called him, it should not have taken 2 months to set up an appointment, but Mr. Zimmerman was not right either, he is crooked too. Shayla Jackson the Supervisor 3/9/21 said, after she lied and told me to send in to get a Certified Mold Mitigation Man to tell what causes the Mold and Ap Property about what causes the Mold and Proof of Sewage Backup and I did and sent it to her and into the www.Universalproperty.com then Shayla Jackson the Supervisor is going to ask ,the concern which Danial Dobbs, why it took him so long to come out there to inspect my house? I had already sent that in the Rebuttal letter and Dispute, she was trying to play like she did not know, because she did not want to pay me any money and didn’t. The Adjusters Danial Dobbs and Sandrayl Apointe terrible they lied, and I sent them Documents and Pictures of that already in the past months 3 ago for a Dispute Universal Property and with Office of Commission www.oci.ga.gov,I filed a Complaint Against Universal Property 3/15/21 a terrible Insurance Company, who takes your money every month and then when something happens, they don’t pay you, the only little check I got was $1,656.00 from the first Claim, that doesn’t cover Mold, which the owe me $6,467.00 for that, they did not pay me. Because I need to get the Mold out of my house first and off of the wall that is in the back of my Water Heater and also on my Stand that the Water Heater sits on and order to put a New Water Heater, the Mold will have to be removed from my place and a stand to be removed and rebuilt, so I can put my Water Heater on. And everything else I sent them already in the past 3 months ago for a Dispute and the Mold Mitigation man Dwayne did too and I sent them the information they sent me and when Danial Dobbs the terrible inspector came and everybody else came, there was no Water in both tubs and when I ran the water, it went straight down very easily and all the people who came here to my house, I ran the water for them and they saw it too out, because I sent Shayla Jackson the terrible Supervisor and her Manager Mr. Garby he terrible too and won't pay you, the proof 3/4/21 from a Plummer that exactly what I sent what she needed and she got it, there was no Sewage Backup. It is for Shayla Jackson, the Supervisor to pay me, for both Claims for Mold Mitigation $6,467.00 to get the Mold out of my house, she never paid me, which she owes me and also for AP Property from Contractor $6,200.00, she never paid me for, which she owes me for that. And additional Supplements for both Claims if needed. And also the terrible Adjusters Mr. Sterling and Denise William they try to play like they will help you, they are not trying to help you at all and they all will lie. Mold is still on my back Wall and the back of my Water Heater in my Garage and Stand it is Mold and they expect me to put a Hot water heater on top of it and also there is a Mold in my Bathrooms where the wall, up under my sink and in the back and on my Walls and Floors and Universal Property has not fixed it yet, I called a Plummer man out here and he said, your Insurance Company suppose to handle this, you have Mold in your house, it has been 2 years for the 1st Claim and that happened June 2019 and the 2nd Claim and that happened the end of October of 2020, it has been 8 months of Mold in my house. And I filed a Complaint against Universal Property with Office of Commission and Universal Property Christina Hanley they are still trying to make up lies, now they are lying and saying I had a damaged pipe which I never had a damaged pipe. And all those lies they are telling, all of this is going to hunt them, because when they lie God sees everything and whatever they do to someone else someone is going to turn around and do it to them, they have not seen nothing yet and they are going down, they will weep, weep dearly what they have sown all of them and it will be a much greater pain, then what they did to me and other people as well do not pick this Insurance Company with Warning.