GM Financial is the captive finance company and the wholly owned subsidiary of General Motors, and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in the U.S., Canada, China, Europe and Latin America. Through our long-standing relationships with auto dealers, we offer attractive retail... show more
GM Financial Reviews
What's Your Rating?
Most RecentMost Useful
5 Star Rating
GM Financial has been easy to work with and prompt with their work! My husband and I both look forward to many years of doing business with them.
They have been great, and a pleasure to work with. Would definitely recommend them to anybody looking to buy a vehicle. My credit was not the best just coming out of a chapter 13, but they took a chance on me , and I really appreciate it.
We are really enjoying our Chevy Equinox. It is the perfect size for our family. It gets reasonable gas mileage. I like the car’s looks. The only thing I would change is outdoor noise makes listening to radio less enjoyable.
DO NOT GET A LOAN WITH THIS COMPANY! THEY ARE CROOKS! Last May my sister passed away and left her vehicle to my daughter. She had a car loan through this company. My sister’s death occurred in the vehicle so it has been in the possession of a car insurance company and repair shop for the past 6 months. During this time, I have been trying to contact GM to inquire about the loan, (how much payments are, where to send payment, etc). They have refused to talk to me despite receiving the paperwork they demanded I provide proving that I have authorization to do so, (Death Certificate, Probate Forms, Authorization from the Executor of the Estate, etc). Similarly, they have repeatedly refused to speak with the Executor of the Estate claiming they “don’t have the necessary documents.” We have emails, fax confirmations, and phone call records that prove otherwise. As we have been actively trying to speak with someone regarding the loan so we can make payments on the vehicle, GM Financial STOLE the vehicle from the repair shop, (which was still undergoing repairs), claiming WE broke the “agreement.” We did/are doing everything in our power to speak with someone at the company about the loan but they continue to refuse to speak with us. Hours and hours on hold, lies, and zero communication are what you will encounter if you take out a loan with this company. STAY AWAY!