Department Stores National Bank was founded in 2005, is based in Sioux Falls, South Dakota and operates as a subsidiary of Citibank, N.A. Department Stores National Bank is a full-service bank that offers personal and commercial banking services. The Bank accepts deposits, makes loans and provides other services for the public.
Department Stores National Bank Reviews
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Department Stores National Bank
No matter where I’m goin I can always find something appropriate at Macy’s. I live close, the staff is always friendly and the merchandise always beautifully displayed.
BEWARE!!! When I first got the card I loved that could use it anywhere and didn’t have a problem the interest rate was high but I was managing. Fast forward to August 2021 I paid my balance off in full which was $3,000 mind you they credited my account to clear the balance BUT they would not apply it to my credit limit saying that will take TWO weeks for that to happen I never got a notice or anything stating due to the high amount it will take longer to fully clear mind you they took the money out of my account immediately and admitted during the call the funds have been received saying it is their policy for larger payments MIND YOU THEY ENDED UP CHARGING ME $47 FOR INTEREST ON A $0 BALANCE BECAUSE MY CREDIT LIMIT WASN’T UPDATED SO IT MADE IT LOOK LIKE THE PAYMENT DIDNT CLEAR IN TIME AND THEN THEY REPORTED THAT BALANCE TO THE CREDIT BEREAU THIS WHOLE THING IS SO FRAUD the moment that credit limit is updated I am closing my account!!
I love Macy's credit card. Has great savings. I finished paying the Macy's credit card and in the very near future, I will be using again and paying more than minimum payment as I have in the past. That's why it's paid off. So I can enjoy their sales experience
This credit card has helped me improve my credit and with the low payments I can maintain all the other credit cards that I have opened and at the same time they increase credit limit and keep me posted on what I owe and I can make payments including monthly payments from my bank plus earn points to lower my balance
To log in to your Macy's Credit Card account, go to the login page on the Department Stores National Bank website or mobile app and enter your username and password in the appropriate fields. Then, click the “Sign In” to access your online account. If you don't already have an account, you will need to start by clicking “Create Account” in order to set up a username and password.
How to Log in to a Macy's Credit Card Account
Register your Macy's Credit Card for online account access. Click “Create Account” and enter your full name and email address to verify your credit card account.
Choose your Macy's Credit Card password. The password must contain between 6 and 17 characters and have no spaces. The password is not case sensitive and may contain special characters. Note that your username will be your email address.
Log in with your new Macy's Credit Card credentials. From the login page on the Department Stores National Bank website or mobile app, fill out the Email and Password fields using your new credentials, and click “Sign In” to access your account.
After you have signed up and logged in, you'll be able to manage your Macy's Credit Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.
If you forget your login information, click “Forgot your Password?” on the Department Stores National Bank login page. Then, just follow the prompts to reset or retrieve your username or password.
You can make a Macy's Credit Card payment online, by phone, through the Department Stores National Bank mobile app, by mail or at a branch. To pay a Macy's Credit Card bill online, log in to your online account and click on “Make a Payment.” Then, choose how much to pay, when to pay it, and where the payment is coming from. Department Stores National Bank does allow cardholders to set up automatic payments, too.
Ways to Make a Macy's Credit Card Payment
By phone: Call 1-888-257-6757 and enter your card information when prompted.
Online: Log in to your online account and click on “Make a Payment.”
Through the mobile app: Log in to your account and select your card, then tap “Make a Payment.”
By mail: Send a check or money order (but not cash) to Macy's American Express Card / PO Box 9001108 / Louisville, KY 40290-1108. Make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.
At a branch: You can make a payment at any Department Stores National Bank branch during normal business hours.
At a store: You can make a payment at any Macy's location.
“DSNB” is a credit report code that stands for Department Stores National Bank. DNSB issues the Macy's and Bloomingdale's credit cards. Each retailer has a store-only version and an American Express option that can be used basically anywhere. And that, of course, explains the first part of “Amex DSNB.” “Amex” is the credit report code and nickname for American Express.
Notations on credit reports can be confusing, but once you know what everything stands for you'll be able to tell if it's legitimate.
Here's everything you need to know about (Amex) DSNB:
DSNB stands for Department Stores National Bank, which issues Macy's and Bloomingdale's credit cards.
There are two versions of each DSNB credit card: an American Express version and a store-only option.
“Amex DSNB” refers to a credit card on the American Express card network that's issued by Department Stores National Bank.
You shouldn't ignore incorrect information on your credit reports. If you see “DSNB” despite not even having applied for a card from Department Stores National Bank, be sure to file a dispute.
It's also good to note that if you don't currently have a DSNB card but you did in the past 10 years, it may still appear on your credit report. It'll just be listed as a closed account rather than an open one.
You can close your Macy's Credit Card by calling customer service at (866) 593-2543. Just state your request and provide the information necessary to confirm your identity. Before you close your account, make sure to redeem any rewards you have saved up. You'll also need to repay any balance that you owe.