Department Stores National Bank

To log in to your Macy's Credit Card account, go to the login page on Macy's website, enter your username and password in the appropriate fields and click "Sign In." Then, click "My Account" from the drop-down menu in the top right corner and select "Macy's Credit Card." If you don't already have a Macy's account, you will need to start by clicking "Create Account" in order to set it up. Then you'll have to add your Macy's Credit Card to it so you can manage it online.

How to Log in to a Macy's Credit Card Account

1. Visit Macy's login page and click "Create Account" if you haven't done so already. Then enter your name, email address, birthday and choose a password to create a macys.com account. Then click "Create Account."
2. Log in to your Macy's account.
3. In the "Macy's Credit Card" section, select "Add Macy's Card."
4. Complete your information as requested (enter your Macy's Credit Card number and security code, along with your name and the last 4 digits of your Social Security number), then select "Add Card."
5. Set up your security questions, then select the "Save" button.
6. Choose your preferences (such as paperless statements), click "Next" and confirm your settings to finalize adding your Macy's Credit Card to you Macy's account.
7. Once your Macy's Credit Card has been added, log in to your Macy's account, click "My Account" from the drop-down menu in the top right corner, and select "Macy's Credit Card."

After you have signed up and logged in, you'll be able to manage your Macy's Credit Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.

If you forget your login information, click "Forgot your Password?" on Macy's account login page. Then, just follow the prompts to reset or retrieve your username or password.

To pay your Macy's Credit Card online, go to the Macy's website and sign in to your Macy's account. Navigate to the "Macy's Credit Card" section, then click "Make a Payment." From there, you can choose your payment amount, the date of your payment, and the bank account you want to pay from (debit cards are not accepted). Click "Continue," then verify and authorize your payment.

Before you can pay your Macy's Credit Card online, however, you'll need to add the credit card to your Macy's account online. To do this, find the "Macy's Credit Card" section, then click "Add Macy's Card." You'll need to provide your credit card number, your name, the card's security code, and the last 4 digits of your Social Security number, then hit "Add Card." Pick the security questions that work best for you, then hit "Save." You'll only have to add your Macy's Credit Card once, paying online is easier after that.

“DSNB” is a credit report code that stands for Department Stores National Bank. DNSB issues the Macy's and Bloomingdale's credit cards. Each retailer has a store-only version and an American Express option that can be used basically anywhere. And that, of course, explains the first part of “Amex DSNB.” “Amex” is the credit report code and nickname for American Express. 

So there's no reason to worry about seeing “DSNB” or “Amex DSNB” on your credit report if you have a Macy's or Bloomingdale's credit card, or if you applied for one in the past two years. But if that's not the case, you should file a credit-report dispute, at the very least. Signing up for free 24/7 credit monitoring is a good idea, too. And you can read our articles about unauthorized credit inquiries and unrecognized accounts for more helpful tips. 

Notations on credit reports can be confusing, but once you know what everything stands for you'll be able to tell if it's legitimate.

Here's everything you need to know about (Amex) DSNB:

• DSNB stands for Department Stores National Bank, which issues Macy's and Bloomingdale's credit cards. 
• There are two versions of each DSNB credit card: an American Express version and a store-only option. 
• “Amex DSNB” refers to a credit card on the American Express card network that's issued by Department Stores National Bank.
• You shouldn't ignore incorrect information on your credit reports. If you see “DSNB” despite not even having applied for a card from Department Stores National Bank, be sure to file a dispute. 

It's also good to note that if you don't currently have a DSNB card but you did in the past 10 years, it may still appear on your credit report. It'll just be listed as a closed account rather than an open one. 

You can check your Macy's Credit Card balance online, by signing in to your account. From here you can also view and print up to 12 consecutive months' statements or pay your credit card bill.

If it's easier for you to check your balance via the phone, call (888) 257-6757.

You can close your Macy's Credit Card account by calling customer service at (866) 593-2543. Just state your request and provide the information necessary to confirm your identity. This is the way to cancel your Macy's Store Card, too.

Before you close your account, make sure to redeem any rewards you have saved up. You'll also need to repay any balance that you owe.