At Exeter Finance, we understand what’s at stake. While other auto finance companies move toward impersonal lending practices, Exeter Finance concentrates on building lasting relationships and leveraging decades of experience to deliver real value for car owners, dealers, and our investors. We work with thousands of franchised dealers nationwide to make car ownership possible... show more
Exeter Finance Reviews
5
37%
4
8%
3
9%
2
6%
1
40%
2.9
211 reviews
211 reviews
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Exeter Finance
teresaollis75 @teresaollis75
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1 Star Rating
We currently have a loan through them and we became disabled because of Covid and they were so nice to help with extension but failed to tell us when we pay at the end of our loan we will have to pay in $9100 because of extension payments and interest! How is this even legal??? I wanna know!
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Exeter Finance
Gustavo @gustavom_18
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5 Star Rating
Verified Customer
Good services and outstanding informative information. Can always count on this to complete my needs for what I need. I can see what u have with a click
Worst finance company ever. Nobody speaks a bit of fluent English. You’re on hold more then your on the phone talking with someone. They where suppose to write me a refund check for when I switched finance company’s because they took a payment out after they had revived pay off now they act like they have no idea what I’m talking about. Don’t waist your time with this company.
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Exeter Finance
Stephanie @stephaniebrant019
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1 Star Rating
Verified Customer
This company is a joke! These are the biggest con artists I’ve ever dealt with! DO NOT USE THEM!!! They are literally trying to make me pay for a vehicle that isn’t even legally mine!
They will help you get a loan, it wont' be low interest but at least you will have a chance to get approved and they will get you a car off the lot with bad credit to get you going again!
After making almost $600/month payments to these people 5 yrs for a car, I still owed as much $ on the car as I did when I 1st got the loan to buy the car 5 years earlier. I became disabled & was also forced to stop working which left me w/o an income to support myself or pay my bills anymore, including this car payment. I had absolutely no choice in this major change in my life bc I had become too sick to work and I couldn't change that or create an income out of air-I did NOT deliberatey decide to become negligent/irresponsible & just stop paying my bills-I GOT SICK AND NO LONGER HAD AN INCOME TO PAY BILLS AND I HAD NO POWER/ABILITY TO CHANGE MY SITUATION, BUT I COULD AT LEAST VOLUNTARILY GIVE UP THE NICE 5 YEAR OLD CAR WITH LESS THAN 60,000 MILES ON IT, NEW TIRES & BATTERIES-THE CAR WAS WORTH AT LEAST $12,000-$15.000, IF NOT MORE, WHICH WAS MORE THAN HALF OF THE AMOUNT I SUPPOSEDLY STILL OWED ON THE CAR. EXERTER FINANCE WAS CALLED & NOTIFIED ON MULTIPLE OCCASSIONS BY MY FAMILY MEMBERS & MYSELF OF THE CHANGE IN MY SITUATION & INABILITY TO MAKE ANYMORE PAYMENTS ON THE CAR AND THAT I WANTED A VOLUNTARY REPOSSESSION-I WANTED TO GIVE UP THE CAR AT THE VERY BEGINNING OF WHEN I COULD NO LONGER MAKE PAYMENTS DUE TO MY DECLINE IN HEALTH-THEY WERE GIVEN THE EXACT LOCATION OF THE CAR & ASKED TO PLEASE HAVE THE CAR PICKED UP EVERYTIME THEY WERE CALLED. THEY WERE SUPPOSED TO TAKE THE CAR BACK WHEN THEY WERE TOLD I WAS VOLUNTARILY GIVING IT UP TO THEM SINCE I COULD NO LONGER WORK OR PAY FOR IT THEN SELL THE CAR FOR FAIR VALUE AND DEDUCTED THE AMOUNT THEY SOLD THE CAR FOR FROM THE BALANCE THEY CLAIMED I STILL OWED THEM-BUT THEY REFUSED TO DO THE RIGHT/ETHICAL THING, THEY IGNORED ALL OF OUR REQUESTS & REFUSED TO REPOSSESS THE CAR WHILE CONTINUING TO REPORT THE ENTIRE BALANCE OWED ON THE CAR NEGATIVELY AGAINST ME ON MY CREDIT REPORTS AND THEY ALSO INCREASED THE TOTAL BALANCE BEING REPORTED AGAINST ME BY A FEW THOUSAND DOLLARS AND CONTINUED TO REPORT AGAINST MY CREDIT AFTER THEY HAD SOLD THE DEBT TO A COLLECTION AGENCY THAT FINALLY DID COME REPOSSES THE CAR AND EXERTER FINANCE STILL HASN'T REMOVED THE ACCOUNT I HAD WITH THEM FROM MY CREDIT REPORT, THEY'RE REPORTING THE WRONG BALANCE AND THEY NEVER PLAYED FAIR BY REFUSING TO TAKE THE CAR BACK TO AT LEAST GET A NICE CHUNK OF THE DEBT AGAINST ME PAID BACK TO THEM-A BANKRUPTCY ATTORNEY INFORMED ME THAT SOME AUTO LOAN COMPANIES WON'T FOOL WITH TAKING A CAR BACK LIKE THEY ARE SUPPOSED TO SO THE AMOUNT OF DEBT CAN BE REDUCED BY THE AMOUNT OF MONEY THEY GET FROM RESELLING THE CAR, WHICH IS WHAT THEY'RE SUPPOSSED TO DO & ITS THE ETHICAL WAY TO HANDLE SITUATIONS SUCH AS THIS. THE REASON THEY CHOOSE NOT TO DO THE RIGHT/ETHICAL THING THOUGH IS BC ITS USUALLY MORE PROFITABLE TO THEM IF THEY SELL THE DEBT TO ANOTHER FINANCE/COLLECTION COMPANY THAN IT OFTEN IS FOR THEM TO FOOL WITH HAVING A CAR REPOED THAT IS DEFINITELY WILL BE VALUED MUCH LOWER THAN THE AMOUNT OWED ON IT WITH ONE OF THEIR HIGH INTEREST PREDATORY LOANS THAT IS ALMOST IMPOSSIBLE TO REPAY OR GET OUT OF BECAUSE OF THE OUTRAGEOUS TERMS. THIS COMPANY IS GREEDY, PREDATORY, UNETHICAL & UNFAIR IN THEIR BUSINESS PRACTICES. IM SURE MY COMPLAINT HER E WILL BE BLOWN OFF & WON'T DO A DANG BIT OF GOOD, BECAUSE THEY HAVE ALREADY MADE IT VERY CLEAR TO ME & MY FAMILY THAT THEY DON'T CARE ABOUT ME AND DIDNT CARE ABOUT DOING THE RIGHT THING WITH TAKING THE CAR THAT I BEGGED THEM TO TAKE, SELL & REDUCE THE AMOUNT OF DEBT I OWED THEM. THEY MADE MORE MONEY BY NOT HELPING ME AT ALL AND BY MAKING AN EVEN BIGGER MESS OUT OF MY CREDIT BY SELLING TO ANOTHER COMPANY SO I HAD TWO COMPANIES ACTIVELY REPORTING NEGATIVELY AGAINST MY CREDIT EVERY MONTH AT THE SAME TIME FOR THE SAME LOAN/CAR/ACCOUNT # HEAD MY WARNING & STAY AWAY FROM THIS LENDER IF YOU CAN!!!
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Exeter Finance
Christy @christywhall1976
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5 Star Rating
Verified Customer
Exeter Fiancé has been the best loan company. They have always tried to work with me during tough situations. I can see everything about my account online, which is nice.
If it was possible for zero stars I would. Fell on hard times started process to voluntarily surrender vehicle months ago and still have vehicle sitting in driveway. Have called NUMEROUS times and keep getting fed different lies. Last one was they can’t see the vehicle to pick it up. They must be blind cause it is the only vehicle in driveway and seen from main road on both sides. Meanwhile, I rack up months worth of interest and fees.