FAIRWINDS Credit Union

i asked for a transfer and a week later i got a message stating my transfer didn't go through..i called early and was promised a call and a email resolving this problem of where my money is now...i was refused help to settle this matter even though they had all day to do that..they told me i had to wait while the research would come back...the rep refused to contact a manager...i will need to seek legal action to get my 1000$ returned as far as i know... beware.. this bank is uncaring and refuses to resolve issues in a reasonable amount of time..its an extreme risk to do business with this credit union.

I was to call and verbally verify closing my account as there were funds coming out that now have cleared. After waiting close to 1.5 hours on hold before hanging up as in the past waited for someone to call me back never happened (BS and unacceptable) and never got through finally just sent an email. They are a totally understaffed overwhelmed origination that is mismanaged overloaded & out of touch as a bank and I strongly recommend any other option than FCU.

There are accounts for small startups as well as established large businesses. Have all of the same services as large banks but maintain a hometown community bank feel. Online banking is easy to use on desktop and mobile devices so that I can do business on the run.