FAIRWINDS Credit Union

Worse bank ever Very greedy and selfishI will never come in every anybody to deal with those people I have the worst experience ever I’m by the car almost 5 years ago the balance keep on Goin hi hi didn’t have it when I have nobody I want to refinance as Gotta do you give me some washable to the finance

I got 3.1 percentage rate on my auto loan from Fairwinds Credit Union! The refinance process was a pleasant experience. Mr Justin James was extremely kind and a true professional!

Visa debit card services is letting the customers without any fraud resolution. Stay away from their debit card run by Visa APEX services. They are a bunch of idiots that can handle the customer complaints and never return your calls or even Fairwinds emails.
I am done with Fairwinds Credit Union, because of VISA APEX FRAUD DEPARTMENT. It reflexes on you.

Will make you overdraft. Charge overdraft for pending transactions something they call real life. Worst credit union around central Florida.

I absolutely and truly love fairwinds! Not only do I have a credit card with them, I also have a checking and a savings account through them. They always go the extra mile with their customer service Representatives to help you anyway that you need.

Incompetence to the highest degree. They held payment on cremation charges and tormented our family during a very difficult time for us. They pushed us off to VISA. Visa and the fraud division within Fairwinds saw no issues or "held" transactions and referred us back to members services. Member services told us that these things just happen and there was nothing they could do to resolve the issue. This went on for hours. We had 50k in the account and the charge was less than 1k. The funeral services provider showed us the declined slips. Luckily we had a relationship with a secondary bank. Wouldn't you know it their card processed immediately. The idea of a credit union in theory appealed to us. We made a massive mistake partnering with this group. Avoid and go with a bigger more competent bank. Not being ugly here, these are just the facts.

Open an account a month ago and I can't use my debit card. It's every time something else with the card. I call the customer service several time. The customers service department is horrible. It's seems like they don't know what they are doing. They kept transferring me from one department to the other. And the issue is still unresolved.

So far so good, but I remember issues years back, which caused me to leave them. I'll keep updating this rating as time passes...

Horrible customer service. They took 915.00 from my account for a check that was written on a different account one digit different. It took 2 days to get my money back. Two hours of talking to supervisors that couldn't do anything. Look closely at your accounts. They had a million reasons why they couldn't give me my money back.

I love the fact they don't hide their withdraw slips and bombard you at the door demanding to know why you're there. I will give up big bank bullcrap for great customer service any day! The ladies at the Edgewater branch are stellar.