FAIRWINDS Credit Union is the largest locally owned and operated financial institution in Central Florida. But that’s not what makes them special. For them, it’s all about their members, all 182,374 of them. Their members are their driving force. Their livelihood. Their family, friends, classmates, and neighbors. Their inspiration to be a better credit... show more
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FAIRWINDS Credit Union Reviews
5
26%
4
26%
3
13%
2
6%
1
29%
3.2
72 reviews
72 reviews
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FAIRWINDS Credit Union
lumi324 @lumi324
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1 Star Rating
I completed a HELOC application with Fairwinds on their secure portal and within 1 hour I had other small lenders hounding me and my husband on our personal phones about obtain a home loan with them. They even knew how much I needed. We counted 20 callers within 7 days! Our information was shared and not secure at all.
I have switched virtually every account I have to Fairwinds CU because of their stellar service, regardless of which account type. It started with my mortgage and checking 3 years ago. Since then I got a car loan, opened a saving account, and then a credit card account. Every single person I dealt with went above and beyond to make things go as smoothly as possible, which isnt so easy when it comes to mortgages. Now my family are all Fairwinds CU members too! When I lost my job during the pandemic, Fairwinds CU worked with me to make sure I my credit wouldnt be marred even though I was unable to make my mortgage and car payments. It's great to be treated as a human being, and not just a consumer that the commercial banks take for granted. So refreshing in today's world.
Refinanced our cars because of their low rates but wish I would have known how archaic they are. You can't do anything on line. It is the most annoying credit union ever, everything has to be faxed, mailed, or scanned and emailed back. Their customer service leaves a lot to be desired. Lesson learned going forward, first and last time I ever use them.
Disgusting Overdraft Fees. Processed transactions to maximize fees after processing an partial loan payment by with drawing money from multiple accounts. Will file a complaint with NCUA. Simply disgusting!! We have been members since 2007 with personal savings, checking, business checking, and multiple loans. Will be closing my accounts ASAP!! AVOID Fairwinds!!!
We got our mortgage through Fairwinds Credit Union and could not be happier with the service we received. We were able to complete the process mostly electronically but when we needed to see someone they were very accommodating and able to resolve our problems. Buying a home is a stressful event but, overall, this was a pleasant experience.
I was given the opportunity to refi at a lower interest rate as a member of FAIRWINDS. The process was easy and I’m saving money! Loan officer Foster was absolutely fabulous…answered all my questions and made the process flawless!
Do NOT apply online. I was almost done reading the terms and conditions and the sessions timed out and all my information is erased. What a waste of time.
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Product: FAIRWINDS Credit Union Business Services
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FAIRWINDS Credit Union
rtw2768 @rtw2768
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1 Star Rating
i asked for a transfer and a week later i got a message stating my transfer didn't go through..i called early and was promised a call and a email resolving this problem of where my money is now...i was refused help to settle this matter even though they had all day to do that..they told me i had to wait while the research would come back...the rep refused to contact a manager...i will need to seek legal action to get my 1000$ returned as far as i know... beware.. this bank is uncaring and refuses to resolve issues in a reasonable amount of time..its an extreme risk to do business with this credit union.
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Product: FAIRWINDS Credit Union Business Services
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FAIRWINDS Credit Union
Matt O'Keefe @irishmatt
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1 Star Rating
I was to call and verbally verify closing my account as there were funds coming out that now have cleared. After waiting close to 1.5 hours on hold before hanging up as in the past waited for someone to call me back never happened (BS and unacceptable) and never got through finally just sent an email. They are a totally understaffed overwhelmed origination that is mismanaged overloaded & out of touch as a bank and I strongly recommend any other option than FCU.
There are accounts for small startups as well as established large businesses. Have all of the same services as large banks but maintain a hometown community bank feel. Online banking is easy to use on desktop and mobile devices so that I can do business on the run.
