FedChoice Federal Credit Union is home to almost 25,000 members who look to them for their day-to-day financial needs, future prosperity and retirement security. They serve federal civilian employees in the Washington D.C., Baltimore, and Philadelphia metro areas, along with their family and household members. FedChoice offers an extensive array of financial products and... show more
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FedChoice Federal Credit Union Reviews
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FedChoice Federal Credit Union
Kera Wuest @Kera1991
1 Star Rating
As soon as my cd matures, I am withdrawing all of my money. I have a checking acct with them, cd and a car loan. For 4 years, I've paid all of my car payments on time. After I paid it off, they held my title and would not release it because I had a $100 fee from my checking account. Apparently, they charge you quarterly fees for returned statements. That's right folks! Fees for returned checking statements! For $100, you would think I would receive a simple phone call letting me know that I need to update my address. Sounds like a scam to me. I even called Clarck Howard and his advisor said he has never heard of such thing. Not to mention, every single women i've spoken with there are rude. I'm filing a complaint with the NCUA and opening a case with them. Beware of this company for they have ridiculous hidden fees. Better off investing your money some where else.
I wanted to take the time to give praise to the Fedchoice Federal Credit Union. I was a very loyal customer for several years until I moved away from the area, and now that I’m dealing with a new credit union, I realize just how good I had it with Fedchoice! From day one with them, things were made very easy and clear for me. The employees were so friendly and treated me as a friend, and not just another customer. It’s amazing how such a little thing, can make the chores of taking care of financial issues so much more pleasant. I was always guided through the processes and given detailed information that always left me feeling that I completely understood everything that was stated on all forms. It does indeed make life so much easier. And of course I have to mention the benefit of free checking with no fees. That is such a wonderful thing, that I used to take for granted, but with my current credit union, now I wish I still had it!!! If you are looking for a solid credit union, that is friendly and goes out of their way to help you out, then Fedchoice is for you!!!
I was a member of FedChoice Federal Credit Union for two years. I state 'was' because I had to close my accounts there, because I took on a new job and relocated therefore out of convenience the location of this Credit Union was no good for my needs. However, my time as a member with FedChoice made me feel like I made a "GREAT" choice and I'm disappointed I don't have a FedChoice around my new area! Every time I had a question I never once walked away from a conversation feeling still confused. I was helped until I was 100% satisfied. Satisfaction is their priority and it shows! I absolutely loved that they have a "Free Checking Account" - that means NO fees and NO minimum balance. I hate when I have to pay fees on my money. Their Savings Accounts is just as good. I only had to pay $50 up front and keep $50 in that account, so I could earn dividends and have no maintenance fees. That was not a problem. Like I said, when I was looking for a new bank two years ago I didn't think twice. I look for excellent customer service, friendliness, and something simple. I don't want to have to argue or jump through hoops to get my money in or our of my accounts and I never had this problem with FedChoice. It was a winner in my eyes and still is a winner in my eyes. If I ever have one around me again, I will be transferring right back. I recommend my friends who hold federal jobs to go there if they are in the general area! If you have to make a choice for a credit union, make your choice FedChoice! You won't be disappointed.
Fedchoice Federal Credit Union is MY choice. I love the convenience of this credit union. They make my life so much simpler than they have to. The go above and beyond what they have to do. I love dealing with them and their everyday friendliness. It's like they actually enjoy their job. They are always more than willing to help me with my problems and when I mess up on my checking account, again and again. I will never think twice about banking elsewhere. They are my #1 choice. They make all fees and charges apparent right off the bat so you are not surprised at any time. I recommend this credit union to anyone and everyone who wants a good way to bank without dealing with the hassles of big branches.
I have been a member of this credit union for more than 10 years. The credit union has excellent customer service and their services are top notch. I have a checking account at a regular bank as well, but I prefer to use this credit union because the location is convenient and the people who work there are always friendly. I have gone to this bank in person many times to get forms notarized or to ask questions and someone is always there to speak with me in minutes. I would recommend this credit union to anyone who is a federal worker or a family member of a federal worker, the fees and services are better than banks and there is a personal touch there that you will simply not find at a bank.