Banks are intertwined in people?s lives, integral to their communities and have the resources to create change. First National Bank of Omaha is a force for good in the world. In every action it takes, from a teller greeting a customer to its leadership formulating the next step for the company, First National Bank... show more
First National Bank of Omaha Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 04/12/2021.
3.8
5,962 reviews
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First National Bank of Omaha
Darin Clark @daraclar
Decent credit score and thought I would get this card to help improve my available credit. Used the card, paid more than the minimum on time and then they reduced my credit limit which hurt my score. This was when I was trying to buy a new house and it cost me the loan. Called and complained, asked for supervisor twice and received a call back from a rather snotty sounding lady who said that it would be 4 months before they could review my limit. I demanded that if they can decrease it overnight then they should be able to increase it overnight. Her response was if I didn't like it she could just close my account. Got a letter today that she did just that. Will never use them again.
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
Darin, we're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.
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First National Bank of Omaha
Sean Miller @seanasamiller
Made a mistake on putting bank number down for payment, Went in and put right number in after they sent me a letter and they deleted new payment info and 2nd payment did not go through. I called them and they said there is no way to delete old payment info from my account. I made payment again this time talking to them. A few days later I get a letter telling me my account has been suspended because of the 2 bad payments. The payment was still on time. Called today about suspended, and they said they can no unlock the card because my second payment that cleared my bank a week ago takes 10 days to clear their bank. Even that last month's payment was still paid on time. Worst bank I have ever had, I canceled my card and will never do business with them again. They need to train better, Lady today said they can delete wrong bank account in payment info.
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First National Bank of Omaha @FNBO
Sean, we apologize that your recent experience with our bank has been frustrating. Please know that we value your feedback as a key tool to help us learn ways to improve. We will make sure to pass this on.
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First National Bank of Omaha
Rah @raha
I would like it if there were reward points given for using this card. My mom uses this card for all her personal needs, groceries and everything. Getting reward points for purchases would be a great help and make me very happy.
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
Thank you for your feedback and review! Please give us a call at 1-888-530-3626 to discuss possible options available.
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First National Bank of Omaha
charlenew_34 @charlenew_34
Verified Customer
13 month no int balance transfer great but stingy point system not impressive when compared to similar cards so not likely to use this one for menu purchases
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
We're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.
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First National Bank of Omaha
Rick Auten @autenra
DO NOT PUT YOUR INVESTMENTS HERE! They will not return your calls about questions with your investments. Mark Vance is the worst excuse for an advisor there ever was . Left multiple messages for him to call over several months and he will not return calls. Talked to others in the organization and they made excuses and gave me the run around. Time to look for a different company. I would have given 0 stars if it were possible.
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Product: First National Bank of Omaha Investments
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First National Bank of Omaha @FNBO
We're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. Our records show that a team member has attempted to reach out to you to address your concerns.
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Rick Auten @autenra
@FNBO The one who finally called and left a message is the one who has ignored my repeated messages over more than a year. I will not deal with him. He has disrespected me long enough. I have requested someone else handle my account and that request has been ignored. I am in the process of moving my account to a different bank. I understand that my little $200,000 IRA is nothing to you, but I would think a callback would be common courtesy.
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First National Bank of Omaha @FNBO
@autenra We have passed this feedback on for review. Thank you for your patience.
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First National Bank of Omaha @FNBO
@autenra We have passed on this feedback for review. Thank you for your patience.
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First National Bank of Omaha
car78045 @car78045
BEWARE OF First National Bank Omaha (FNBO). I have had online issues with paying my credit card bill and was charged Return Fees because they said my Checking Account at my Bank was closed, which was not true all. I called customer service and they were not willing to reverse the Return Fee they charged me. On top of that, they charged me a Late Fee as well. STAY AWAY from First National Bank Omaha (FNBO). They will not budge to HELP YOU IN ANYWAY! These people are not looking into your BEST INTEREST! You have been warned people!! STAY away from First National Bank Omaha (FNBO)!!
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
We appreciate you taking time to voice your concerns. We value your opinions, and take all correspondence seriously. We will make sure to pass this feedback on.
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First National Bank of Omaha
John @johnb_1107
Verified Customer
Customer Service can be difficult to reach when in need of support. Very limited support to customers and requires more services to better support the customer.
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
John, we're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.
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First National Bank of Omaha
jerry @jerryp16
Verified Customer
4% on groceries 3% on gas and restaurants. Among the highest rewards available. Worth opening a new account for the rewards. Thanks for the opportunity
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
Thank you for the five star review, Jerry! We appreciate your business and loyalty.
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First National Bank of Omaha
Marisa Ashby @bellanew21
My account was closed without my consent. The customer service agent was of no help. Gave no options. The reasoning for the closure was incorrect. I am beyond furious about the matter. I have great credit, always paid on time. Please BE AWARE! Do not apply for a credit card. Now due to this my credit score will suffer.
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
Marisa, we apologize that your recent experience with our bank has been frustrating. Please know that we value your feedback as a key tool to help us learn ways to improve and we will make sure to pass this on.
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First National Bank of Omaha
Phil @phildavis
Verified Customer
We are retired and received a Denial from this Company. WE DID NOT EVEN APPLY FOR IT. Now there is a hard inquiry on our Credit Report. We use American Express and Discover.. BEWARE OF A COMPANY THAT DOES THINGS LIKE THIS.
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Product: First National Bank of Omaha Credit Cards
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First National Bank of Omaha @FNBO
We're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. Please give us a call at 1-888-530-3626 so we may look into this matter further.
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+11196 users submitted a rating without writing a full review
Your Sheetz Credit Card approval odds are higher if you have at least good credit, which is a score of 700 or higher. That's not the only thing taken into account when a card issuer is deciding whether to approve your credit application, however. They'll also look at your annual income, your existing debt obligations, and the actual contents of your credit report. You should always check your credit score before you apply for a credit card to get a good idea of your approval odds.
Yes, any of the First National Bank of Omaha credit cards will do hard pulls upon applying. Their credit cards require at least good credit (i.e. a credit score of 700+), with the exception of the First National Bank of Omaha Secured Visa, designed for applicants with bad or no credit.
There is no way to get pre-approved for a First Progress credit card. A hard pull usually causes an applicant's credit score to drop by 5-10 points. Most people's scores bounce back within 3-6 months with responsible credit management, but it can take up to 12 months. You can learn more about how to minimize the credit score damage here.
Thank you for reaching out. It can take up to 30 days for an application to be processed. If you have further questions, please give us a call at 1-888-295-5540.
It can take anywhere from a few minutes to 10 business days to get approved for the Best Western Credit Card.
While some applicants may be approved instantly because they match the exact criteria that the issuer (First National Bank of Omaha) is looking for, not being approved right away doesn't mean that you won't ultimately get approved once your application is reviewed in more detail.
You will be informed either way once a decision has been reached.
You can get expedited shipping on your First National Bank of Omaha Secured card by calling 888-530-3626.
Their Cardmember Agreement states that you may be charged with an expedited card fee, which will be disclosed to you upon request of such expedited delivery.
