Flanagan State Bank

We were given the name of Kim Bussan of Flanagan State Bank to contact for our mortgage. He was the best. VERY informative, friendly, helpful, and caring ! He always had our backs when our realtor did not. We could call him/text him/or email him and he always responded within minutes any time of the day. Not one time during this mortgage process were we displeased with Kim Bussan of Flanagan State Bank. He even called us a few days after closing to congratulate us and to ask if we were enjoying our new home. He is a genuinely nice Lender to deal with. We would recommend him to anyone !

Steve Nelson

I recently started banking with Flanagan State bank, the Bloomington branch, because I live in central Illinois and wanted to have an account with a local bank. Also, a friend of mine has had an account with Flanagan for several years and didn't seem to have any complaints. I was pleased with the customer service at the bank when I first walked in. The people are friendly and every time I am always treated with respect. I will say that it is a little more inconvenient than I am used to, especially in regard to using ATM's. I have always had a bank that had ATM's located throughout the area and Flanagan does not provide that. Also, not long ago there was a situation where they thought I had overdrawn my account when I had not. I was able to resolve the situation but it took a little longer than I would have hoped and really had me worried. I like that there are no hidden fees and that they treat me respectfully.