Along with all of our superior advanced techniques, FCS also knows the importance of personal attention to our clients. Our Client Service Representatives strive to maintain close contact with you and they take a genuine interest in keeping you up-to-date. This commitment to personal service has enabled us to retain satisfied clients. FCS has... show more
Franklin Collection Services Reviews
5
19%
4
3%
3
8%
2
1%
1
68%
2.0
72 reviews
72 reviews
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Franklin Collection Services
Bryan @bchampionx
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1 Star Rating
Verified Customer
I have been receiving fraudulent calls from indian men from a computer company trying to have me get in my PC and I didn’t buy it. So I also got a call from an American man from a the US and I hear nothing but the thick accent of Indian people I told him he is lying to me you are not in the US Mike or whatever I have you guys call all the time. Due to the fraudulent calls and possible legit call but he lied and said an American name and city i was afraid to pay money to a unknown person lying to me. I have Indian friends. I can tell being deceptive about name and location to collect money that’s their bad not mine.
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Franklin Collection Services
Ronald @waycon15
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3 Star Rating
Verified Customer
Automated system is not good. It would not take my responses very well. He did not receive my voice at all. Not good at all very poorly.
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Franklin Collection Services
Betsy @sweetiepiejenkins2019
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5 Star Rating
Verified Customer
It's really good because it helps me see my credit score and let me know what I need to improve which helps me understand how to fix my score at times
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Franklin Collection Services
Lisa @624lisadiane1488
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1 Star Rating
Verified Customer
I haven't received anything from them about this at all, I am not completely sure this is my bill because I've had mycredit stolen recently and also my kids have used my name in the past for things like this as well but I myself did not aquire this bill myself and is why I'd like to not have to pay it. As I have other very important bills I've got to catch up on to help me and my credit like capital one.
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Franklin Collection Services
Andrew @sparksandrew7
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5 Star Rating
Verified Customer
Thanks for all your help, patience and understanding. I have had many stays in the hospital and therefore a lack of funds. I will resolve this account as soon as possible.
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Franklin Collection Services
Todd Carter @toddcarter017
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1 Star Rating
They are collecting from me because of a fraudulent ATT account that I cancelled twice the moment I found out, It has now been 1.5 years. Roommates were able to fraudulently reopen my ATT account and get it charged for up to 1.5 months of service. The fact that I have to wait 30+ days to have this "possibly" resolved and my credit score corrected whilst I am trying to purchase a house is absolutely insane. I will be taking legal action against the people who fraudulently reopened the account. I am awaiting resolve for this situation.
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Franklin Collection Services
russell @baycity09
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5 Star Rating
Verified Customer
very good experience with tye......she's an awesome supervisor, very knowledgeable , down to earth and friendly. she made my experience very easy!
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Franklin Collection Services
Kathy @skathy6222
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1 Star Rating
Verified Customer
I never received any communication from this service. Not even sure what company put this in collection..............................................
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Franklin Collection Services
Sharon @sharonmoses085
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1 Star Rating
Verified Customer
Not good bbb needs to check them out asap because I'm a vichtim of a bad situation soon I will contact them take this off my credit report
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Franklin Collection Services
Tamera @tct1867
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5 Star Rating
Verified Customer
Account has been paid. I was very satisfied with my interaction although I would rather it be removed from my credit altogether. I was 7 years ago.