At Gate City Bank, they are committed to making a difference every single day. For 97 years, they have been passionate about giving back to the communities they serve and are proud to support a variety of community initiatives across the region. Innovative products and services designed to save their customers money, supporting communities... show more
Gate City Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/12/2022.
4.2
155 reviews
from WalletHub and across the web
155 reviews from WalletHub and across the web
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Gate City Bank
sheilatagle717 @sheilatagle717
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1 Star Rating
I have over draft protection so I was short some money needed to pay a bill so I used it. Big mistake. You get charged 32.00 for the over draft in overdraft protection but I just found I am being charged 8 dollars a day. So I guess gate city bank are a bunch of crooks. So if I borrow 500.00, does that mean that I am going to be charged on top of interest 8 dollars a day? Is overdraft protection just that, a loan?
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Product: Gate City Bank Checking
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Gate City Bank
Betty @bkary54
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5 Star Rating
Verified Customer
I am happy with Gate City Bank, they are most accommodating to all of my banking needs. I have been with GCB 25 years and have been very happy with their services.
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Product: Gate City Bank Mortgages
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Gate City Bank
jaymerkershaw @jaymerkershaw
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2 Star Rating
I love Gate City Bank but unfortunately they do not offer any kind of overdraft protection. Would have preferred a couple hundred dollars as cushion to prevent overdrafts. Instead my mom had to co-sign and put in no less than $1,000!!!! My mom has a credit score above 800 and this was needed so that I can set up this account. A lot of hassle and the interest is outrageous.
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Gate City Bank
Floyd @demerskid49
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5 Star Rating
Verified Customer
Good bank, great customer service. Helpful in any questions I have had. Willing to work with you. Had the first loan with Bank of the West at 7.75 percent. Refinancing at 2.99 saved a lot of money.
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Product: Gate City Bank Car Loans
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Gate City Bank
anglers_gloppy0 @anglers_gloppy0
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1 Star Rating
Cassidy from the Bismarck Cashwise branch is unprofessional. I bank with gate city for the past 3 years and when i call she told me to call a different day because she was too busy and hung up the phone without saying goodbye or a good tone.
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Product: Gate City Bank Checking
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Gate City Bank
goldengate104 @goldengate104
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1 Star Rating
I've done business with them for 7 years. We got a boat loan. something was wrong w the boat we purchased so we waited for another boat. Gate City put insurance on our boat which is more than our 325 thousand value house insurance payment. When we got insurance they won't remove their overly priced insurance. 3 months later still taking money out of my account and backdated how much she thinks we owe before we got the boat... We didn't have the boat right away! I want to remove all business from them. not customer friendly or orientated to meet customer needs...
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Product: Gate City Bank Personal Loans
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Gate City Bank
Mark @mdodge511
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5 Star Rating
Verified Customer
Absolutely a great bank. The employees are knowledgeable, professional and on point. Hands down the best bank I have used and I am a customer for life.
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Product: Gate City Bank Car Loans
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Gate City Bank
hhkestrel @hhkestrel
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5 Star Rating
I have a mortgage, car loan, checking and savings accounts through Gate City Bank (in Minot) and I love them! Their loan people are professional and friendly and very quick to respond to questions. They are patient and work out the best deal for me. I love the no ATM fee for my checking account and they process loans very quickly. They also have a strong community service ethic which is important to me. It's possible the people who have complained have other financial challenges. If you don't keep track of what you've spent and go to sleep with $20 in your account, I don't think you can blame the bank if your account is negative in the morning and you've been charged overdraft fees.
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Product: Gate City Bank Checking
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Gate City Bank
Betty @bkary54
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5 Star Rating
Verified Customer
I’ve had a checking account at Gate City for several years and they are always pleasant to work with. I have been very satisfied with banking there.
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Product: Gate City Bank Personal Loans
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Gate City Bank
Adam Schultz @adam8436
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1 Star Rating
Thieves. Their system is set up to rob people. Available balance showed 20 Before I went to bed when I woke up I was in the negatives. Do not use this fraud bank, unless you like being repeatedly charged negative fees.
